What are the responsibilities and job description for the Courtroom Technology Assistant position at U.S. District Court - District of Arizona?
Open until filled with preference given to applications received by 01/17/2025
POSITION OVERVIEW
The United States District Court, District of Arizona is seeking a Courtroom Technology Assistant. This position is part of the consolidated Systems Technology Division and reports to the Systems Supervisor. The incumbent provides specialized technical and administrative support for Judges, Chambers staff, Clerk’s Office, and U.S. Probation and Pretrial Services Office staff in regard to courtroom and conference room audio/video (A/V) systems, the supporting infrastructure, and related components and software.
The incumbent supports the courtroom technology specialist in coordinating and troubleshooting all activities related to courtroom and conferencing systems throughout the district. The incumbent supports the effective operation of audio, video, sound systems, cable television, Closed Circuit Television (CCTV), and the district’s audio/visual systems control center.
REPRESENTATIVE DUTIES
- Respond to day-to-day support needs of courthouse audio/visual systems throughout the district, including installation, support, maintenance, troubleshooting, and repair. Repair on-site or coordinate repair of systems.
- Perform routine and scheduled maintenance and evaluation on audio/visual systems for quality control purposes. Assist in developing security mechanisms to protect hardware and software resources.
- Test systems and monitor user concerns from the audio/visual control center, including testing the equipment to ensure that all systems are operating correctly. Check calendar of events to verify that everything is in appropriate working condition for each site.
- Work in advance with courtroom deputy and courtroom scheduler to ensure any special equipment or connectivity preparations have been completed.
- Perform system upgrades and coordinate service with vendors or other in-house staff, ensuring changes can be implemented with minimal disruption at the court site.
- Receive calls, log, and operate an effective audio/visual help desk and route service calls accordingly if issues cannot be resolved via verbal consultation with the end user.
- Assist in managing and coordinating compatibility of systems, both software and hardware.
- Recommend the purchase of resources to support specific needs of the audio/visual systems and the court. Maintain inventory of courtroom technology audio/visual systems and components, according to internal control policies.
- Provide audio/visual systems training for court staff, other agencies, and the Bar. Assist in the development and maintenance of system documentation and user-friendly resources for system operation.
- Operate audio/visual equipment and assist with videoconferencing and teleconferencing, as required.
- Provide backup assistance to the Courtroom Technology Specialist and other information technology staff.
- Participate in local or national conferences and similar gatherings to continue professional development.
- Travel throughout the district to cover all divisional offices will be required.
- Perform other related duties, as assigned.
MINIMUM QUALIFICATIONS
The successful candidate will be a high school graduate or equivalent; have at least two years generalized experience and one year of specialized experience equivalent to work at the next lower grade level (CL24).
General experience is defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position’s duties.
Specialized experience is defined as progressively responsible clerical or administrative experience that is in, or closely related to the work of the position and which has demonstrated the particular knowledge, skills, and abilities to perform the position’s duties successfully.
Education above the high school level may be substituted for the required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be submitted for specialized experience. .
Specialized experience must be acquired through 2-5 years of progressive Audio/Visual experience. Incumbent must possess demonstrable skills and experience related to the technical aspects of audio/video applications, terminology and methodology including project assignments that involved audio/video maintenance and technical support.
The incumbent must be able to occasionally work after hours and weekends, as required, in order to provide high quality, timely A/V support with minimal adverse impact upon court operations.
Travel, including overnight trips within the state, will be required. Connecting and troubleshooting equipment will require the physical ability to lift, move, and access equipment in tight workspaces.
PREFERRED QUALIFICATIONS
Preference will be given to candidates whose work experience provides evidence of strong customer service skills; the ability to work cooperatively with clients, team members, and managers; the ability to handle multiple priorities in a fast-paced environment; and the ability to follow an assigned project through to completion.
A bachelor’s degree from an accredited university or college is also preferred.Applicants must submit the following:
- Cover letter that supports your work experience as it relates to the position.
- Resume that includes complete work and salary history, and education.
- Your two most recent performance evaluations OR two letters of recommendation.
Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable.
Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division.
Applications and/or attachments received after the closing date may not be considered.The Court reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. In the event that a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the court may elect to select a candidate from the applicants who responded to the original announcement without posting the position.
Only qualified applicants will be considered for this position. Employees of the U.S. District Court serve under “Excepted Appointments” and are considered “at will” employees (except for probation officers who may be removed for cause). Federal Civil Service classifications or regulations do not apply; however, court employees are entitled to substantially the same benefits as other Federal Government employees.
The initial appointment to this position is provisional pending the successful completion of the required background checks and/or investigations. The U.S. District Court is a drug-free workplace and the applicant selected will be required to participate in a drug screening test prior to employment.
All information provided by applicants is subject to verification and background investigation. Applicants are advised that false statements or omission of information on any application materials or the inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.
Participation in the interview process will be at the applicants own expense and relocation expenses will not be provided.
The position is subject to the mandatory electronic fund transfer (EFT) participation for payment of net pay (i.e. Direct Deposit).
Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C. §1324b(a)(3)(B). In most cases, this means that an offer of employment cannot be made unless the candidate is a lawful permanent resident who is seeking U.S. citizenship as explained below. Under 8 U.S.C. §1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.
Salary : $48,829 - $79,367