Case Administrator/Intake Clerk

Open until filled; preference given to resumes received by March 17, 2025.

The Case Administrator/Intake Clerk is part of a self-directed team. The team participates in recruiting, and is responsible for training and performance evaluations. The team develops quality standards, plans and distributes work, and handles leave and coverage issues. This requires responsibility, flexibility and a desire to work collaboratively within the team and the Clerk’s Office as a whole.

This position is located in the office of the Clerk of Court at the federal Courthouse in Tacoma, Washington. This position requires some in-office coverage in the Courthouse; however, the Court has a flexible telework policy which allows for routine telework.

REPRESENTATIVE DUTIES

• Provide exceptional customer service to the public, attorneys, and visitors to the Court, whether in person or over the telephone while providing accurate answers to questions regarding procedural information, the case docket, or general court information.
• Responsible for maintaining the accuracy and completeness of official case records from opening to final disposition, while ensuring the integrity and efficiency of the U.S. District Court’s case information database by providing quality assurance of all electronic entries.
• Review filed documents for conformity with rules and regulations. Make summary entries of all documents and proceedings on the docket. Distribute orders, notices, and judgments when entered on the docket. Prepare and issues summons and warrants upon order of the Court.
• Responsible for filing, scanning, and indexing documents on any new or ongoing action for civil, criminal, and appeals, using manual and automated processes.
• Screen and file-stamp incoming documents; research and resolve special problems related to case filings, answer written inquiries, perform data entry into case management system, and ensure compliance.
• Open, review, and distribute mail; log remittances; write receipts for payments made; and reconcile transactions in accordance with internal controls policies and procedures. Assist with processing outgoing mail.
• Provide assistance as needed with jury operations.
• As part of a self-managed team, participates in the hiring, training and orientating new staff/team members. Assist with training current staff on new procedures as needed.

QUALIFICATIONS

• High school diploma or equivalent; and a minimum of two years of progressively responsible administrative, technical or professional experience;
• Knowledge of Microsoft Office Suite and strong computer and analytical skills.
• Experience with virtual meeting platforms such as Zoom or WebEx.
• Proven experience in handling multiple workload demands while maintaining a high level of concentration, accuracy and attention to detail;
• Ability to communicate information clearly and professionally with a variety of people, including Judges, court personnel, attorneys, jurors, and pro se litigants;
• Ability to maintain confidentiality, demonstrate sound judgment, and handle sensitive material with a calm, professional, friendly and patient demeanor;
• Ability to research complex issues and be familiar with a variety of internal and external resources;
• Have a strong sense of personal and professional integrity;
• Excellent customer service, organization, and time management skills.
• Capable of adapting to a demanding fast paced work environment.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree.
• Current or prior judiciary experience.
• Proficiency with a wide range of technology, including SharePoint and Adobe Acrobat.
• Knowledge of CM/ECF, the Judiciary’s automated case management system.

Job Type: Full-time

Pay: $49,745.00 - $89,290.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Tacoma, WA 98402: Relocate before starting work (Required)

Work Location: In person

Salary : $49,745 - $89,290