Cross-Utilized Airline Agent

Job Summary

U.S.G.S., Inc. is currently hiring Cross-Utilized Airline Agents at Piedmont Triad International Airport (GSO) for part-time evening shifts on Mondays and Fridays, with occasional additional hours for charter operations. This dynamic position includes both above-wing (customer service) and below-wing (ramp operations) responsibilities.

This is a great opportunity for those interested in aviation and looking for flexible, entry-level airport work with a guaranteed 16 hours per week, with the potential for extra shifts based on flight schedules.

Responsibilities

Above-Wing (Customer Service):

• Greet passengers, assist with check-in, and verify documentation
• Process baggage check-in, including special and oversized items
• Operate gate functions: boarding, flight closeouts, and announcements
• Provide mobility assistance and other passenger support services
• Coordinate smooth and timely boarding/deplaning

Below-Wing (Ramp Operations):

• Load/unload baggage and cargo with safety and speed
• Drive and operate ramp equipment (belt loaders, tugs, etc.)
• Marshal aircraft and guide planes to and from parking positions
• Complete lavatory and water servicing when needed
• Perform aircraft safety and security checks
• Work outdoors in varying weather conditions

Schedule & Hours

• Regular Hours: Monday and Friday PM shifts (typically between 3:00 PM – 11:00 PM)
• Minimum Guarantee: 16 hours/week
• Additional Hours: May be scheduled on other days/times for ad-hoc charter flights, based on operational needs

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Valid driver’s license and reliable transportation required
• Able to pass background check and obtain airport SIDA badge
• Must be physically able to lift 50 lbs and work on your feet for extended periods
• Comfortable working indoors and outdoors in all weather conditions
• Previous airline, ramp, or customer service experience a plus (not required – we provide training!)
• Availability must include Monday and Friday evenings, with flexibility for occasional additional charter support

Benefits

• Competitive hourly pay
• Paid training provided
• Airline flight benefit eligibility (if available through partner carriers)
• Uniform provided
• Supportive team environment and on-the-job skill development

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 16 – 18 per week

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off

Schedule:

• Evening shift
• Holidays
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Greensboro, NC 27409 (Required)

Work Location: In person

Salary : $16