What are the responsibilities and job description for the Constituent Advocate position at U.S. House of Representatives?
Description & Responsibilities: based in the Utica office, this position will work in collaboration with the District Director, Senior Constituent Advocate, and others to help operate the office's constituent services program, making sure the office is accessible and receptive to central New Yorkers. This person will help facilitate the Member's constituent casework activities with federal departments and agencies, and ensure communication and information sharing between the district office and DC office. They will serve as a liaison for individual constituent concerns, update members of senior staff on casework trends, and ensure the maintenance of accurate and complete casework files. Responsibilities include, but are not limited to:
- Serves as liaison with federal governments for individual constituent concerns
- Prepares and manages incoming and outgoing constituent casework in assigned areas of expertise
- Maintains accurate and complete files on all assigned casework matters
- Monitors, screens, and refers cases, when appropriate, to other government entitles
- Works closely with other members of the office to ensure the highest level of constituent services, and to ensure constituent service is at the forefront of every department's work
- Builds and maintains relationships with constituents and key community leaders and stakeholders, as well as federal agencies and departments
- Represents the Congressman in meetings and events, as determined by District Director, taking meetings and calls in the district office, as necessary
- Working closely with the office's Special Projects Manager to support events such as veterans fairs, and help with special projects, including the office's Military academy nominations process
- Performing other duties as assigned
The office is an equal employment opportunity employer and strongly encourages all interested candidates to apply, including women, people of color, veterans, and LGBTQIA individuals. Applicants with disabilities who require reasonable accommodation to participate effectively in the application or hiring processes are encouraged to request an accommodation at any time during those processes. Please e-mail a resume and cover letter to newyork22jobs@gmail.com and include the job title “Constituent Advocate” in the subject line by COB on Friday, February 28.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Vision insurance
Work Location: In person
Salary : $60,000
