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McDowell, Addison - Caseworker - NC06

U.S. House of Representatives
Washington, DC Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/14/2025

Background :

This job posting is intended to collect resumes forcandidates who are interested in serving as a Caseworker in anoffice for a New Member of Congress. The expectations, duties, and skill areasof the position represent a sampling of what may be expected in a Congressionaloffice. Actual job expectations, duties, skills, and other requirements for the Caseworker position may vary by office. Interested candidates are encouraged to submit aresume and cover letter by March 7, 2025. Once the application period closes, theoffice will contact the best qualified candidates to begin the interviewprocess.

Sample Job Expectations :

The Caseworker plays an important role by serving as aliaison to the federal government on behalf of the Member's constituents. TheCaseworker will handle a portfolio of issue areas on behalf of the Member. TheCaseworker will also work closely with the District Director, ConstituentService Representatives, and Field Representatives to provide outstandingservice to the Member's constituents.

Sample Job Duties :

  • Serves as a liaison with federal government entities for individual constituent concerns
  • Maintains constituent casework in assigned areas of expertise
  • Monitors and updates the Member and District Director on casework trends
  • Prepares and manages incoming and outgoing correspondence in assigned areas of expertise
  • Maintains accurate and complete files on all assigned casework matters
  • Monitors, screens, and refers cases, when appropriate, to other government entities

Sample Requirements :

  • Experience developing and maintaining constituent and / or customerrelationships
  • Able to maintain composure and professionalism in every interaction with constituents
  • Strong problem-solving skills
  • Comfortable balancing multiple tasks at the same time
  • Strong organization skills
  • Strong written and verbal communication skills
  • Teamwork skills
  • Deep commitment to improving constituents' lives
  • Sample Preferences :

  • Bachelor's degree in government, political science, social work, social science, or related field
  • Experience in agency related to casework (e.g., VA for veterans, caseworker opening; USCIS for immigration caseworker opening)
  • A demonstrated interest in public service
  • Knowledge of the Member's district
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