Demo

Customer Service Rep

U.S. Legal Support
Houston, TX Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/13/2025

Are you detail oriented, customer service driven and adaptable? Do you like to multi-task and critical think?

U.S. Legal Support seeks a Customer Service Representative that is problem solver, an active listener, and excellent communicator.  A Customer Service Representative will resolve any emerging client issues and thoroughly reviews documentation received for accuracy using the company's internal database.

If you possess these qualities, consider joining our legal service team in an in-office role in Houston, Texas! 

📍 Location: Houston, TX (Onsite)
🕒 Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Customer Service Representative Job Functions:

  • Provide preliminary administrative support to clients
  • Build strong client relationships 
  • Focus on retention of client while providing excellent customer service 
  • Oversee daily contact regarding the documentation to be completed
  • Process documents, emails and any messages that require immediate attention
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints and or comments as well as actions taken. 

  

Perks and Benefits 

We provide our Customer Service Representative with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!

Requirements

All you need to be a Customer Service Representative High School Diploma, and 2 years of customer service experience and able to communicate effectively over the phone and electronically. 

 

Apply today! 

Check why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support

This position requires a comprehensive background check, including a verifiable work/education history. All information on your resume must be accurate and verifiable. Employment is contingent upon a successful background check.

 

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