CRYSTAL COAST TRAVEL & LEISURE GENERAL CLERK

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Experience with booking vacation reservations and travel agent terminology is preferred. Learn to operate reservation systems. Performs a variety of clerical duties such as administrative, secretarial and typing duties such as answering telephones, filing, and distributing mail. Duties may also consist of one or more of the following : Maintains records and files, types a variety of material, assists in developing statistical data for report purposes, requisitions office supplies, types a variety of routine material regularly used in day to day operations, such as daily correspondence, daily / monthly reports, memos, purchase orders, invoices, mailing lists, procurement contracts, directives, etc. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and / or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS : Qualifications Basic knowledge of grammar, spelling, capitalization, and punctuation. Knowledge of basic formats, forms, and common office terminology. Skill to operate office equipment to include computer, fax, copier, calculator, etc. Six months experience as a fully qualified typist preferred. Ability to read and understand operating standards and procedures for service, service recovery, sales and store brand and work within the position to execute these standards properly. Must be able to learn and operate the Point of Sale (POS) and reservation systems. Must be able to work with and become familiar with different travel locations and provide the information to the client. Experience with booking vacation reservations and travel agent terminology is preferred. Cash handling, basic math and register experience is strongly preferred. This is a white-collar position where occasional lifting, UP to 20 lbs., may be required. Education Additional Information GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review : As part of the employment process, Human Resources Division may obtain a Criminal Record Check and / or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents :

• Education / certification certificate(s), if applicable.
• If Prior Military - DD214 Member 4 Copy MUST BE ATTACHED This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request / statement (may be obtained from the MCCS Human Resources Office) and present ID card with ¿TA¿ stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.