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Marine Mart Manager (Package Store) NF3 Regular Full-Time

U.S. Marine Corps
Quantico, VA Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/9/2025

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

  • The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

  • Serves as the Senior Marine Mart Manager responsible for leading a cluster of Marine Marts with an annual sales volume of less than $10M and high expectation toward superior service, sales and execution goals in direct alignment with overall organizational strategy and goals. Reports to the Director of Retail, Operations Manager, or Director of Business Operations. Leads by example to : shape and sustain a working environment conducive to the successful performance of those entrusted to his / her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees.
  • Develops Marine Mart teams in delivering a Dress Blue Experience. Drives the implementation of corporate programs by motivating and supporting the store leadership teams to develop and implement action plans that meet key operational objectives. Plans, identifies, communicates and delegates key responsibilities and practices to the store leadership team to ensure smooth flow of operations within the store. Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement in order to direct and coach the store leadership team to take action and achieve operational goals; manages using integrity, honesty and knowledge which promote the culture, values and mission of the Marine Corps Exchange. Manages through critical organizational change to keep store location operating to standard while inspiring a change ready environment and building change agility.
  • Drives weekly and monthly sales goals; drives corporate sales programs and promotions; communicates sales and in-stock opportunities to MCX headquarters. Supports the execution of scheduled merchandise resets and planograms by walking the floor with store management teams and prepared to provide direction regarding visual merchandising decisions and brand presentation standards. Leads the store teams with an eye towards freshness and excellence in consumables. Partners with the Director of Retail to establish and prioritize plans for the Brand Integrity Team to assist in the implementation of major resets and pricing and presentation and signing initiatives.
  • Creates implementation plans and plans of action & milestones to support execution of district and corporate initiatives to achieve both operational excellence and business results. Follows up consistently with store leadership to ensure accountability to execution of plans. Monitors and manages management staffing levels. Ensures management-level staff development and talent acquisition to achieve and maintain store operational requirements. Utilizes business-based tools to identify and prioritize communications and filters communications to the store leadership teams. Communicates clearly, concisely and accurately in order to ensure effective operations at the store and district level. Collaborates with other Senior Marine Mart Managers and Marine Mart Managers to build best practices and alignment to standard retail operations.
  • Utilizes management information tools, business analytics, metrics and corporate business information systems to analyze financial reports to identify and address trends and issues in performance; develops action plans with store leadership to correct deficiencies. Ensures total store compliance with all corporate policies, and communicates these policies to all employees in a developmental, associate-oriented manner. Monitors MCX logistics and backroom processes ensuring effective operations while developing store level accountability and process management. Builds internal decision-making capability and confidence among store leadership teams using information-based statistics, rationale, ownership and accountability.
  • Manages annual or periodic physical inventory and ensures that the approved retail inventory method is consistent with HQ regulations. Manages the automated schedule system to ensure maximum floor coverage during peak selling times while meeting labor to sales ratio targets.
  • Has key holder responsibility : opening and closing stores and receiving products. May require food handling safety training, handling and certification and oversight to Fuel Operations. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.
  • Requirements

    Conditions of Employment

  • See Duties and Qualifications
  • EVALUATIONS : Qualifications

  • BACHELOR'S DEGREE from an accredited college or university in business management or a related field appropriate to the work of position AND THREE YEARS of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. At least two years of supervisory experience. Must have a strong operational background and possess a demonstrated ability to lead and direct a large, diverse workforce. Ability to partner and coach store teams and skill to supervise employees in the completion of work. Knowledge of convenience store retail operations and consumables categories. Knowledge of organization and planning skills, change leadership skills, customer-centric operational skills, supervisory and team-building skills. Experience with budgets and analyzing and connecting financial reports to operational performance. Ability to communicate clearly and concisely, both orally and in writing. Knowledge of business process controls and system development.
  • Additional information

    GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

    It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review : https : / / www.donhr.navy.mil / NoFearAct.asp.

    As part of the employment process, Human Resources Division may obtain a Criminal Record Check and / or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

    Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

    Required Documents :

  • Education / certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
  • This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

    Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request / statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

    INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

    ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to :

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application / resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to :

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents
  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply
  • All applications must be submitted online via the MCCS Careers website : https : / / careers.usmc-mccs.org / psc / hprd / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=71743&PostingSeq=1

    Resumes / applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11 : 59 PM (ET) on the closing date of the announcement.

    Note : To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    Agency contact information

    QUANTICO MCCS

    Phone

    703 / 784-3454

    Email

    mccsquanticohumanresources@usmc-mccs.org

    Address

    QUANTICO MCCS

    MARINE CORPS COMMUNITY SERVICES

    ATTN : PERSONNEL OFFICER

    QUANTICO, VA 221345001

    Next steps

    All applicants who submit an application via our Careers page at https : / / careers.usmc-mccs.org will be able to view their application status online.

  • Fair and Transparent
  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    Criminal history inquiries

  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  • Required Documents

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    How to Apply

    All applications must be submitted online via the MCCS Careers website : https : / / careers.usmc-mccs.org / psc / hprd / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=71743&PostingSeq=1

    Resumes / applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11 : 59 PM (ET) on the closing date of the announcement.

    Note : To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    Agency contact information

    QUANTICO MCCS

    Phone

    703 / 784-3454

    Email

    mccsquanticohumanresources@usmc-mccs.org

    Address

    QUANTICO MCCS

    MARINE CORPS COMMUNITY SERVICES

    ATTN : PERSONNEL OFFICER

    QUANTICO, VA 221345001

    Next steps

    All applicants who submit an application via our Careers page at https : / / careers.usmc-mccs.org will be able to view their application status online.

    Fair & Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
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