What are the responsibilities and job description for the 2025 Flatwater Guide position at U S National Whitewater Center?
Job Description
Job Description
Flatwater guides at the Whitewater Center (Whitewater) are responsible for delivering a high-quality experience through kayaking and stand-up-paddleboarding on the Catawba river. All new guides will be provided with paid training and need no prior experience. This is a seasonal position that operates from March 2025 through October 2025. Availability to operate the entire season is not required but is highly preferred. Flatwater guides are part-time, on-site, and report to the Paddle Sports Manager.
Responsibilities
- Serve as the resident expert of the facility and the products / services offered.
- Interact with guests in a positive manner at all times.
- Maintain a high level of professionalism while interacting with the public and employees.
- Provide guests with instruction on equipment and any necessary briefings.
- Answer questions and troubleshoot guest needs.
- Effectively communicate and enforce regulations and policies.
- Respond appropriately to all emergencies.
- Perform safety inspections on activities and equipment daily.
- Identify safety issues and communicate to management.
- Engage the chain-of-command as appropriate for assistance.
- Other duties as assigned.
Requirements
Physical Demands
Benefits
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple : Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE : Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
