What are the responsibilities and job description for the Front Desk Coordinator - Floater position at U.S. Oral Surgery Management?
Job Details
Description
The following position is for employment with:
Oral & Facial Surgeons of Michigan
11525 Highland Rd, Suite 11, Hartland, MI 48353
9880 E. Grand River Suite 150 Brighton, MI 48116
5885 S. Main St. Suite 4 Clarkston, MI 48346
4250 Pontiac Lake Road Suite B Waterford, MI 48328
POSITION PURPOSE
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. Travel between Hartland, Brighton, Clarkston and Waterford offices is required.
PRINCIPAL RESPONSIBILITIES AND DUTIES
- Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
- Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
- Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
- Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
- Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
- Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
- Educational Background: Completion of high school or equivalent is required.
- Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
- Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
- Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
- Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
- Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
PREVIOUS EXPERIENCE/EDUCATION:
Experience in dental, medical or specialty office is preferred.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Salary : $17 - $20
