What are the responsibilities and job description for the Front Desk Coordinator position at U.S. Oral Surgery Management?
Job Details
Description
The following position is for employment with:
SOUTHWIND ORAL AND FACIAL SURGERY LLC
1919 North Maize Road, Suite 200 Wichita, KS 67212
POSITION PURPOSE
Our office is seeking a positive and energetic full-time receptionist/administrative assistant to join our Oral Surgery Team. We are a busy, fast-paced office that is seeking an individual that is willing to learn and take on new tasks, has great attention to detail and is ready to work hard as part of the Southwind family.
Immediate job duties would include answering phones and scheduling patient appointments, greeting patients and processing patient information, compiling patient charts and managing electronic health data, and assisting other office staff as needed.
Our practice encourages furthering education in our field and has opportunities to grow in this position. The ideal candidate would have experience working with medical and dental insurance, or the willingness to learn the medical/dental revenue cycle management. The ideal candidate would possess strong interpersonal skills and work well with teams.
PRINCIPAL RESPONSIBILITIES AND DUTIES
- Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
- Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
- Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
- Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
- Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
- Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
- Educational Background: Completion of high school or equivalent is required.
- Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
- Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
- Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
- Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
- Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
PREVIOUS EXPERIENCE/EDUCATION
- Dental office experience preferred
- Medical/Dental insurance billing preferred
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Salary : $16 - $20