What are the responsibilities and job description for the U.S. Probation and Pretrial Support Technician position at U.S. Probation and Pretrial Services, District of...?
Overview
The Probation Support Technician assists and supports Probation Officers with various tasks including both operational and technical duties to help keep the office running smoothly. Responsibilities include, but are not limited to, the following:
- Assists U.S. Probation Officers in compiling, analyzing, researching, and evaluating information gathered during investigations for presentence reports, supervision files, and court documents.
- Conducts case file reviews and advises officers and officer assistants of matters needing their attention and prepares applicable forms, documents, and reports.
- Contacts clients and their families by telephone or other electronic correspondence under the direction of U.S. Probation Officers/Officer Assistants.
- Observes collection of urine samples from clients of the same gender in accordance with established procedures for substance abuse testing protocol. Maintains chain of custody of urinalysis materials. Maintains paper and computerized record of test results and informs officers of test results. Maintains and mails or transports tests and materials to laboratories for confirmation. Please note that client contacts occur in a controlled office setting.
- Assists with administrative duties, including front desk coverage, processing mail, scanning documents, and routes documents to staff and outside agencies as needed.
Qualifications
High school diploma or equivalent, plus two years of general experience. General experience includes responsible clerical, office, or similar work that shows the ability to learn the skills needed for the job. Education beyond high school can replace the experience, where one academic year (30 semester or 45 quarter hours) equals one year of experience.
- Ability to exercise discretion and sound judgment, maintain confidentiality and high ethical standards
- Accurate data entry, data analysis, and critical thinking skills
- Effective interpersonal skills and the ability to be successful in a team environment
- Ability to interact and communicate effectively with people of diverse backgrounds, including persons under supervision, law enforcement personnel, and the public
- Detail oriented with the ability to organize and prioritize work
- Proficient use of automated software applications (Microsoft Office 365, Adobe Acrobat, etc.) and office equipment for scanning, copying and faxing
- Skill in spelling, grammar, proofreading, and the preparation of various forms, documents, correspondence and reports
How To Apply
For a complete job listing including important information on the minimum education requirements, background investigation, and instructions for the application process, please see our website:
https://www.nhp.uscourts.gov/vacancies
"Easy Apply" applications submitted through really will not be accepted.
Job Types: Full-time, Temporary
Pay: $45,256.00 - $56,112.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Military leave
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Ability to Commute:
- Concord, NH 03301 (Required)
Work Location: In person
Salary : $45,256 - $56,112