Educator, National

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

Summary

The National Educator is responsible for providing staff education including development, implementation, assessment, and revision of processes, courses and curricula. This position assumes a proactive role in innovative onboarding, training, education and adhering to guidelines, policies, procedures, and directives.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Develop, coordinate and facilitate training of licensed and unlicensed staff, physicians and company leadership.
• Design, continuously improve and suggest adaptations to curriculum depending on educational needs.
• Create and incorporate evidence-based research into curricula plans.
• Serve as a resource to trainees during the onboarding period.
• Promote leadership, critical thinking, and show commitment to professional development and lifelong learning.
• Deliver/ Facilitate live and recorded training sessions as needed.
• Work with team to implement and follow up within programs.
• Work cross-channel with other departments to promote and create traffic to education and training programs, deliver content and assess needs. Some departments will be: Clinical, Operations, Marketing, HR, Technical, Value Base Care, etc.
• Utilize the learning management system for content development, distribution and completion follow-up.
• Establish new and maintain USRC CEU opportunities/offerings.
• Work with vendors to obtain staff education and provide training.
• Ensure cohesion with programs and execution.
• Assess education and training programs to ensure right content is being delivered and it is retained.
• Maintain current knowledge of trends in area(s) of expertise.
• Maintains the following competencies:
• Leadership -- Provides input to team around strategy, tactics and processes. Identifies needs of individuals and knows how to implement solutions.
• Business Savvy -- Knows how to communicate the return that training initiatives can bring.
• Instructional Design -- Possesses knowledge of instructional design principles, including setting objectives, reinforcement strategies, and measuring learning outcomes in courses. Skilled in designing clear, engaging, and visually appealing presentations.
• Performance Management -- Ensures that set of activities and outputs meets the organization's goals in an effective and efficient manner. Makes sure the processes that are in place match the tasks and strategies within the education department.
• Results-Driven -- Delivers courses, concepts and programs that meet the needs of the people and produce results that positively impact organizational momentum.
• Upholds management goals of corporation by leading staff in team concepts and promoting a team effort.
• Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.
  
  

Qualifications/Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements Include

• Bachelor's degree in education, business, human resources, nursing, nursing education or related field. Master's Degree is a plus. Combination of education, experience, and specialty certifications in related area will be considered in lieu of master's degree.
• Knowledge of dialysis industry standards and regulations governing ESRD facilities, strongly preferred.
• Create and foster a work learning environment that is innovative, collaborative and engaging for learners.
• Proficiency and extensive work with adult learning principles. Three (3) years' experience performing adult education preferred; knowledge of creative solutions to the challenges of adult learning, education and continuing education is required.
• Ability to translate evidenced based practice and regulations into action-oriented staff education.
• Valid driver' license in applicable state. License must be maintained as current, without restrictions and good driving record.
• Nursing license must be maintained as current and in good standing if applicable.
• Excellent leadership, team building and coaching skills.
• Strong presentation, facilitation and webinar skills; organization and planning skills; ability to prioritize and work independently.
• Must have advanced computer skills, including mastery of Microsoft Office (Word, Excel (Advanced), PowerPoint); proficiency in all USRC clinical applications required within 90 days of hire.