What are the responsibilities and job description for the Representative position at U.S. Renal Care?
USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Reimbursement Representative performs reconciliation and review of all outstanding Medicare/Commercial patient balances in accordance with US Renal Care reimbursement policies and procedures.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Reviews EOB/EOMB’s for proper reimbursement.
- Resolves electronic claim rejections and Explanation of Benefits denials in a timely manner.
- Reviews and researches insurance correspondence and makes necessary corrections to ensure claims payment.
- Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial and working A/R aging reports as directed. Provides insurance carriers with requested information to facilitate payment.
- Regularly contacts Medicare, Medicaid and /or Commercial payors for resolution to claims not paid or claims not paid according to plan benefits.
- Performs claim appeals as required.
- Assists with credit balance resolution.
- Completes re-bill request as necessary to facilitate timely and proper claims payment.
- Follows up on unresolved account balances including RTP’s.
- Prepares adjustment and write-off requests as necessary.
- Performs other duties and responsibilities as required or assigned.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- High School diploma or GED require
- At least two years of experience in a health/medical billing and collection office.
- Ability to use copier, fax machine, printer, calculator and multi-line telephone
- Must be proficient with computers with an understanding of medical billing software
- Advanced knowledge of medical terminology as well as knowledge of government and private insurer rules and regulations.
- Advanced knowledge of CPT, ICD-9 and HCPCS coding as well as in-depth knowledge of medical billing requirements
- Working knowledge of Microsoft Outlook, Word and Excel
- Ability to utilize the internet, specifically Medicare and Medicaid websites
- Maintain confidentiality in regard to HIPAA rules and regulations, as well as private company matters
