What are the responsibilities and job description for the VIP Team Leader position at U.S.VETS?
Job Details
Description
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America’s veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you! Come & join our winning team!
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K
All applications must be completed in entirety/Local candidates only
Team Leader
The Team Leader reports directly to the Program Coordinator and is responsible for the coordination and supervision of comprehensive services delivered to veterans and their families by U.S.VETS. The main function of these programs is to assist homeless and at-risk veterans and their families to obtain and/or maintain housing.
FLSA Classification: Exempt
Responsibilities
- Provide guidance, direction, and supervision to direct service staff under the program to which they are assigned
- Provide direct supportive comprehensive case management services to homeless and at-risk veterans
- Supervise and/or conduct screening of veterans’ eligibility and appropriateness for the program and facilitate the intake process
- Supervise and/or conduct the development of individual housing plans in collaboration with Case Managers and clients to assist clients in achieving their goals
- Perform case file and database (including HMIS) audits and provide corrective action to direct service staff
- Track and provide program outcomes to the Program Coordinator and site management as needed and requested
- Assist with compiling and submitting required reports
- Lead discussions and action to resolve case-specific situations regarding client progress
- Coordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental/physical health services
- Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures
- Assist veterans to identify education and training goals and develop plans to meet those goals
- Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needs
- Maintain, record, and report progression of veterans through program participation
- Assist veterans to alleviate employment barriers
- Perform interventions and crisis-oriented counseling
- Maintain client databases and referrals for services and generate reports
- Ensure accurate and timely data entry into the HMIS system
- Schedule screenings and/or transportation on behalf of veterans with the treatment facilities, programs, service agencies, and other activities
- Attend and facilitate scheduled team meetings and trainings
- Maintain participant confidentiality at all times and ensure proper client consent is obtained to coordinate care
- Maintain and submit time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
- Perform other duties as assigned
Additional Program-Specific Duties
U.S.VETS has various programs to which a Team Leader may be assigned. These additional program-specific duties are outlined as follows:
For Team Leaders working with Transitional Housing Clients:
- Conduct unit inspections to facilitate a safe and healthy environment
Qualifications
Requirements for all Team Leader candidates
- Bachelors Degree in social services field or other related field required
- Two years of experience working with homeless and/or at-risk veterans and families
- Ability to work effectively with a diverse group of clients, staff, and community members
- Excellent written and oral communication skills
- Leadership and conflict management skills
- Valid drivers license required Must meet company insurance requirements and complete a provided driver training course
Additional Requirement for Team Leaders in SSVF programs:
- Must have own registered and insured vehicle for client visits. Mileage reimbursement will be provided and company vehicle will be available for any transporting of clients.
NON-DISCRIMINATION POLICY
U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS’ policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws and the information requested on this application will be used only for purposes consistent with those laws.
AMERICANS WITH DISABILITIES ACT - REQUEST FOR
REASONABLE ACCOMMODATION
In accordance with requirements of the Americans with Disabilities Act, U.S.VETS’ policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources – Job Applicant Request.
OUR MISSION
To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy.
Rev. 04/18/25
Salary : $53,361 - $61,365
