What are the responsibilities and job description for the Billing Coordinator position at U.S. Xpress Enterprises, Inc.?
Billing Coordinator
CHATTANOOGA, TN
08:00-17:00
Position open to remote: Yes
Grade: HR07
Compensation Range: 15.79-18.57
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental, and Vision
- Basic/Supplemental Life
- Accidental Death/Dismemberment
- Health Savings Accounts
- Flexible Savings Accounts
- Company Paid Holidays
- Paid Time Off
- 401k with Employer Matching Contribution
- Employee Stock Purchase Plan
- Paid Parental Leave
- Short Term Incentive Program
- Employee Assistance Program
- Pet Insurance
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
What You’ll Do:
Responsible for entering and auditing billing information into the AS/400 system. Prepare invoicing statements based on freight loads and submit to customers. Assist both internal and external customers with questions pertaining to freight invoice creation and invoicing requirements. Making daily phone calls to replace paperwork needed to invoice customers per their requirements.
- Review and enter all freight billing information received into the AS400 system
- Prepare and submit accurate billing invoices to customers for payment on all open balances and submits required information and paperwork
- Coordinate with internal Sales Reps and Operations in reviewing customer and/or carrier contracts/quoted rates to ensure that all invoices are accurate and back up is obtained
- Assist both internal and external customers with questions regarding freight invoice preparation and requirements. Provide reports on specific accounts to customers and internal management for clarity when needed
- Works daily, weekly and monthly reports as assigned by management
- Enters invoicing details and uploads documents on customer portals as required by the customer
- Consolidated/Spreadsheet billing as required by customers
- Process credit and rebills presented by the Collection Department or by the customer. Add or remove accessorial charges as needed
- May prepare manual invoices outside the normal AS/400 invoice creation process for equipment, bonuses, leasing and any other miscellaneous exceptions as needed
- Attend virtual meetings as determined by manager and customer needs
- Responding to all emails received within 24 hours even if a follow email is required
- Making daily outgoing calls to drivers/carriers/shippers/receivers to obtain copies of missing POD’s and lumper receipts
What We’re Looking For:
Education
- High school diploma or GED equivalent required
Experience
- 2 years in data entry required
- Experience in the transportation industry a plus
Qualifications
- Proficient with Microsoft Office suite.
- Good written and oral communication skills.
- Good interpersonal skills.
- Good judgment and problem-solving skills.
Work Environment / Physical Requirements – Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
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