Director, Maintenance

Director, Maintenance
CHATTANOOGA, TN
Monday - Friday 8am - 5pm
Position open to remote: No
Grade: EX17
Compensation Range: $102,600 - $136,800

Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do:

This position will have direct responsibility over the development, expansion and execution of shop operations, equipment readiness, and maintenance development. Responsible for a safe, productive, timely, and efficient shop operation in order to meet driver needs. Ensure shop operations are constantly meeting all federal / state / local DOT, OSHA, and EPA regulations. There may be additional areas of focus & improvement as development continues with an expectation to meet all applicable compliance, restriction & regulations. The person filling this role will collaborate and partner with all managers and directors (internal and external) to the department to ensure a cohesive effort of organization & equipment development.

Duties & Responsibilities

• Plan, review, organize, and direct shop maintenance, shop operation, & repair of equipment while maximizing the revenue goals of USX. Ensure safe vehicle operations and compliance with applicable regulations.

• Direct shop operational improvements, policies, and procedures. Oversight of equipment scheduling, inside repair, mobile repair, tooling, equipment utilization and customer satisfaction.

• Manage downtime, safety, quality, productivity and develop reliable & advanced equipment practices to improve operations, reliability, and optimized cost.

• Ensure maintenance KPIs are in direct alignment to the overall corporate strategy. Emphasize company standards for equipment repair, on-time delivery, cost reduction, quality, safety, employee relations and other performance measures that support U.S. Xpress, Inc.

• Participate in the development of tractor and trailer specs to ensure equipment aligns to its application / use.

• Provide insight to ensure renovations or design of facilities to meet all requirements and standardized across facilities.

• Develop programs to deliver customer satisfaction, cost reduction, quality, safety, and other performance measures that support U.S. Xpress, Inc.

• Participate in the implementation of innovative ideas or technology in the department (tooling, software, electric / Hydrogen / Autonomous vehicles / future).

• Maintain Tractor & Trailer equipment maintenance standards, strategy, and development.

• Analyze work order, warranty and outside repair data for trends and make recommended process changes to upper management.

• Participate and implement the strategic maintenance plan for tractors, trailers, equipment assets while partnering with Corp Maintenance.

• Improve department interaction with other departments within the company (operations).

• Manage vendor relationships in your area of responsibility. Partner with Corporate Maintenance & Over the Road repair in all relationships.

• Identify training and developmental needs, provide opportunities for learning and growth.

• Creation and review of SOP’s, policies and procedures as required in a maintenance environment.

• Implement the quality review process and reporting (Shop and equipment audits).

• Collaborate inter & cross departmentally, with vendors and other organization as required to achieve the highest standards of accountability & success.

• Develop and oversee the quality review process and reporting (Shop and equipment audits).

• Continually assess performance levels and take timely action to remove performance barriers.

• Ensures all activities are in accordance with applicable federal, state, and local laws, rules, and regulations.

• Maintain subject matter expertise in FMCSA regulations and recommended practices.

• Partner with equipment onboarding / in servicing and retiring equipment through the trade/sale process.

• Responsible for supervisory functions such as hiring, training, evaluating, and assisting employees with work related issues. Provides employee corrective action plans as needed.

• Travels as necessary to assigned maintenance locations.

• Performs multiple simultaneous tasks.

• Performs other duties as assigned.

Qualifications

Education

• Bachelor’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• Minimum of 5 years’ experience as a director of tractor maintenance or in an upper management role.

• Exceptional knowledge & expertise in fleet maintenance requirements.

• Extraordinary understanding of and the ability to do complicated ROI justifications with regards to labor, equipment, and asset improvement.

Skills/Certifications

• Innovative and forward thinking in both traditional maintenance techniques and processes as well as future changing technology & innovation

• Policy and process design

• Knowledge of vehicle components specifically related to the trucking industry

• Ability to teach, coach, mentor, and train

• Ability to communicate with senior management, peers, technicians, and suppliers - both verbal and written

• Ability to perform multiple tasks with competing high priorities

• Ability to handle fast paced, changing environment

• Strong negotiation skills

• Well organized

• Advanced computer skills (Excel, Word, Visio, PowerPoint, Cetaris)

Supervisory Responsibility: 5-7

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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