What are the responsibilities and job description for the Rep, I Carrier Sales position at U.S. Xpress Enterprises, Inc.?
Rep, I Carrier Sales
CHICAGO, IL
Monday-Friday
Position open to remote: No
Grade: ES10
Compensation Range: 44K-52K
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental, and Vision
- Basic/Supplemental Life
- Accidental Death/Dismemberment
- Health Savings Accounts
- Flexible Savings Accounts
- Company Paid Holidays
- Paid Time Off
- 401k with Employer Matching Contribution
- Employee Stock Purchase Plan
- Paid Parental Leave
- Short Term Incentive Program
- Employee Assistance Program
- Pet Insurance
Primary Position Purpose:
Facilitate the successful movement of loads for our customers by contracting and managing an outsourced network of transportation providers. Track freight to ensure customer requirements are met by the selected transportation provider. Make customer service the top priority by providing customers and carriers with the highest level of service possible.
Position Functions:
- Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability.
- Establish, grow, and manage a network of carriers via lead generation, cold calling, and referrals.
- Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders by proactive communication.
- Work with carrier base to drive the use of U.S. Xpress digital and automated systems.
- Trailer management- contribute to the balancing of trailer networks by leveraging carrier relationships and maintaining accurate system data.
- Monitor carrier performance to maintain high level service[CH1] .
- Utilize carrier network and relationships to grow book of business to meet the demands of our customers.
- [CH2] Work with internal teams to resolve issues for carrier partners and customers.
- Manage communication/documentation for Carriers in our systems.
- Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates.
- Sourcing new business opportunities- vetting via internal/external data and providing market feedback to strategic procurement team.
- Review carrier credentials to ensure they meet U.S. Xpress Logistics compliance and customer requirements.
- Responsible for monitoring, tracking, and tracing all loads.
- Make service the top priority by providing carriers with the highest level of service .
- Collaborate [CH3] with all levels of the organization to harness collective intelligence of the workforce.
What We’re Looking For:
Education
- High school diploma or equivalent required.
- Bachelor degree in related field or equivalent experience preferred. (Equivalent years of experience are defined as one year of professional experience for each year of college requested.)
Experience
- Experience in Sales, Transportation, Finance, or Hospitality experience preferred
- Experience thriving in a fast paced, deadline driven work environment.
Skills & Abilities
- Proficiency in utilizing Excel and/or Power BI at an intermediate level preferred
- Ability to comfortably negotiate , persuade and manage conflict
- Adept at assessing organizational dynamics and managing change
- Work quickly and efficiently.
- Able to test solutions, learn, and iterate quickly
- Forward-thinking and solution driven
- Effectively communicates through various channels
Supervisory Responsibility
- N/A
Work Environment / Physical Requirements – Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
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