What are the responsibilities and job description for the Location Manager position at U-Save Car and Truck Rental?
Job Description
Job Description
Join U-Save Car and Truck Rental as an Location Manager in Los Angeles, CA, and immerse yourself in an exciting opportunity to lead a dedicated team! This onsite role allows you to make a real impact on our customer-centric operations, providing vital support in a dynamic environment. With a competitive annual pay range of $45,000 to $55,000, you'll be rewarded for your problem-solving skills and integrity as you oversee day-to-day activities to ensure exceptional service delivery. Embrace the flexibility of our culture while fostering a team that prioritizes customer satisfaction at every turn.
If you're ready to advance your career in a thriving transportation industry, this is the position for you. Seize this chance to become a key player in our mission to redefine rental experiences!
U-Save Car and Truck Rental : Who We Are
Wherever the road leads...U-Save! U-Save Car & Truck Rental provides affordable car rental services with a focus on excellent customer service. Established in 1979, U-Save operates under a franchise system with locations owned by entrepreneurs dedicated to delivering the best service. The brand is expanding not only in the United States but also globally.
Your role as a Location Manager
As a Location Manager at U-Save Car and Truck Rental, your day-to-day responsibilities will include overseeing rental operations to ensure a seamless customer experience. You will manage staff schedules, train new team members, and conduct performance evaluations to maintain high service standards. Engaging with customers to address inquiries and resolve issues will be a key part of your role.
You'll also be responsible for monitoring inventory levels, coordinating vehicle maintenance, and ensuring compliance with company policies. Regularly analyzing operational metrics and implementing strategies to optimize efficiency will be crucial in aligning with our core values of problem-solving and integrity. Additionally, you'll foster a collaborative and positive work environment, promoting a customer-centric culture throughout your location.
Requirements for this Location Manager job
To be successful as a Location Manager at U-Save Car and Truck Rental, you will need a strong set of skills tailored to the demands of the role. Proficiency in inventory management software is essential, as you will oversee daily inventory and update the status of idle and out-of-service vehicles. Effective communication skills are crucial for responding promptly to email requests and coordinating with vendors for vehicle repairs and maintenance. Attention to detail is a must for maintaining accurate records of the rental fleet, including repair orders and vehicle transfers. You should also be adept at problem-solving, as you'll need to monitor overdue rentals and take appropriate action.
Familiarity with safety protocols is necessary for managing non-rentable vehicles and ensuring timely venting for repairs. Additionally, a collaborative spirit will help you assist with the vehicle cycle and support your team in enhancing customer service.
Knowledge and skills required for the position are :
- Oversee the daily inventory of all vehicles
- Update the status of all idle and out-of-service vehicles daily
- Monitor overdue rentals and take action as needed
- Help with the movement of vehicles when needed
- See that non-rentable vehicles are vented for repair in a very timely manner
- Respond promptly to all email requests
- Assist within fleeting and de-fleeting vehicles
- Coordinate transfer of cars needing repair and / or maintenance to respective vendor / facility
- Assist with all aspects of the vehicle cycle (car arriving at the location / turning back at the end of the cycle). Assist with pulling cars with Safety recalls out of service.
- Maintain an accurate status of the rental fleet
- Research any inconsistencies.
- Perform other duties as specified by management to enhance and better serve our customer base.
Will you join our team?
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
Salary : $45,000 - $55,000