What are the responsibilities and job description for the Account Manager-Sales position at U Select It Holdings LLC?
Develops relationships with clients to increase revenue Pursues relationships with potential new accounts and identifies business opportunities to upsell services / products to existing and new business Drives retention and growth among customers by understanding their business needs and helping them success Detailed knowledge of products and services offered Ensures that products and services consistently meet client needs Maintains a cadence of communicating with customers to ensure satisfaction and promote ongoing contract renewal Advises internal teams on product and services improvements / suggestions based on client feedback. Provides sales quotes and response to requests for proposals Liaise with local contract sales organization to implement direction, act as role model for best practice Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts Able to have challenging conversations with internal and external stakeholders Responsible for appropriate escalation as needed
