Aftercare Coordinator - Legacy of Hope

Schedule: Shifts Vary

Location: Birmingham Area

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Liaison between donor families and the LOH, UAB, as well as donor hospitals. To act as a conduit through which all anonymous mail between donor families and recipients is channeled and to assist the donor families through their grieving process while maintaining good rapport and professionalism with all clients and co-workers.

Position Requirements:
EDUCATION AND EXPERIENCE:

Required: Bachelor’s degree. One to three years experience in program development and implementation. Previous counseling experience. Basic knowledge of Microsoft applications.

Preferred: Degree in Psychology/Master’s in Counseling. Experience and familiarity with medical terms and healthcare.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required:

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.