Clinical Administrative Office Specialist III - Pediatric Cardiology

Schedule: Monday-Friday Day Shift

Location: 176 Facility Building

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Under general supervision, work consists of a variety of routine clerical duties in support of office operations. Duties may consist of data entry, posting information to logs, typing labels and forms, maintaining filing system, answering phones, copying material, monitoring inventory and other clerical duties of a non-complex nature. This position will cross-train to cover other administrative areas within the division as needed.

Position Requirements:
Required: Position requires a high school diploma or equivalent. Four (4) years progressive secretarial experience. Must: (1) type 45 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) have experience in scheduling patients, making appointments for patients with other departments/ physicians.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required: None
TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.