What are the responsibilities and job description for the Guest Services Representative - Guest Services - Multiple Shifts position at UAB Medicine?
Compensation :
Pay Range: $15.00 - $19.50 / hour
UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham ,Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.
Job Description:
To provide assistance for all patients, families, and visitors having a need or want while in the hospital, traveling to the hospital or after the hospital stay. To exhibit utmost professionalism, friendliness, and helpfulness to contribute to a lasting impression of excellence in patient care for patients and family members.
Primary Location
UAB Hospital
Job Category
Guest Services
Organization
704470000 Guest Services (Est 05)
Employee Status
Regular
Shift
Rotation / Flexible Staffing / Multiple Shifts
Pay Range: $15.00 - $19.50 / hour
- Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks , UAB Medicine provides a variety of resources to support employees both personally and professionally.
- Full-Time & Part Time: Day / Evening, Nights
UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham ,Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.
- U.S. News & World Report's Best Hospitals, #1 in Alabama
- America’s No. 1 Best Large Employer, Forbes, 2021
- Level I Trauma Center
- NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center
Job Description:
To provide assistance for all patients, families, and visitors having a need or want while in the hospital, traveling to the hospital or after the hospital stay. To exhibit utmost professionalism, friendliness, and helpfulness to contribute to a lasting impression of excellence in patient care for patients and family members.
- Interacts with patients, families and visitors to ensure needs are met while stationed behind guest services desk, in the main concourses, in the patient escort area, or other areas as assigned by Guest Services Manager.
- Meets productivity standards consistently and incorporates UAB Hospital Core Values in areas of service to be measured daily, consisting of a) providing helpful, caring and friendly behavioral assistance in a timely manner, and b) effectively interacting and responding (i.e., body language, pleasant expressions, eye contact, etc.) to patients, guests, and co-workers.
- Responds to the unique needs of neonatal, pediatric, adolescent, and geriatric patients as needed, using the appropriate equipment to provide healthcare and demonstrates sensitivity to psychosocial needs of all populations.
- Performs other duties as assigned.
Primary Location
UAB Hospital
Job Category
Guest Services
Organization
704470000 Guest Services (Est 05)
Employee Status
Regular
Shift
Rotation / Flexible Staffing / Multiple Shifts
Salary : $15 - $20
