Demo

Healthcare Systems Analyst II - ENT

UAB Medicine
Birmingham, AL Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/23/2025
Compensation: $81,525 - $132,475

Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks , UAB Medicine provides a variety of resources to support employees both personally and professionally.

Job Highlights :

A team of more than 400 professionals,Health System Information Services (HSIS)works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Work with the Best at UAB Medicine :

UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham ,Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

  • U.S. News & World Report's Best Hospitals, #1 in Alabama
  • America’s No. 1 Best Large Employer,Forbes, 2021
  • Level I Trauma Center
  • NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center

Our success in patient care, innovation, and education is a direct result of oursupportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills,UAB Medicine offers avenues for advancement that other employers cannot match.

Duties

To analyze, design, implement, operationalize, maintain, and support systems utilized in healthcare

operations. To evaluate requests through process, business, and technical requirement review. To

partner with business experts to understand current challenges and collaboratively create solutions. To

have a basic understanding of healthcare practices and workflows to achieve organizational outcomes.

To maintain knowledge of emerging technologies and enhancements. To provide ongoing system support

via on call processes, monitoring, and maintenance.

Key Duties & Responsibilities

  • Independently identify and analyze business needs, conduct requirements gathering, and define

scope and objectives for systems related to Healthcare operations.

  • Independently provide data through visualization and documentation to analyze requests and

monitor systems. Produce data diagrams and charts as an output of system functionality review.

  • Review work of peers and also follows change control processes to develop, build, test, and

implement planned changes with associated technical and functional documentation.

  • Evaluates system performance criteria and demonstrates basic knowledge of common industry

concepts and practices to maintain a consistent approach to operational processes and procedures,

mitigating risks to system operations.

  • Maintains knowledge of system enhancements, corrections, and technical best practices.
  • Assist in the troubleshooting, assignment, escalation, and resolution of complex healthcare

application installs, issue resolution, upgrades, and maintenance that may include user

applications, end user hardware, networking communication, server hardware, system services and

processes, databases, long term storage components, or any other operationally needed

components.

  • With minimal assistance, assumes on-call duties as needed to provide user support by defining

problems and identifying solutions. Assist in the establishment of a collaborative user support

framework that addresses hardware, software, and process issues at all times (24/7). Exhibits

excellent customer service and problem-solving skills.

  • Independently identify and analyze business needs, conduct requirements gathering, and define

scope and objectives for systems related to Healthcare operations.

  • Independently provide data through visualization and documentation to analyze requests and

monitor systems. Produce data diagrams and charts as an output of system functionality review.

  • Performs other duties as assigned.

Minimum Requirements

Bachelor’s degree, Associate’s degree with (5) years of experience, or greater than (6) years of

experience in a healthcare application support role. Demonstrated organizational, analytical, writing, and

interpersonal skills; demonstrated ability to set and manage multiple priorities and to lead others in team

projects; demonstrated ability to manage and/or resolve issues affecting healthcare operational systems

including clinical and/or financial. Related experience may be considered in lieu of degree.

Knowledge / Skills / Abilities

HealthCare System Ownership and Issue Delegation Proficiencies

Ability to be proactive

Attention to detail skills

Dedication to maintaining high standards in system support and security

Organizational skills

Analytical skills

Written and verbal communication skills

Interpersonal skills

Ability to manage multiple priorities

Strong project management skills

Ability to document and create system support guidelines and architecture diagrams

Primary Location

UAB Health System

Job Category

Information Technology

Organization

702150000 Health System Information Services

Employee Status

Regular

Job Level

Mid-Level

Shift

Day/1st Shift

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