Information Technology Project Manager II - ENT

Duties/Responsibilities:

• Providing technical expertise within an assigned business unit/area, usually as a member of a project team or support, in the analysis, design, and development of business applications. Participating with other IT members, customers, and other stakeholders in new product reviews, tests, and pilots.
• Leading, collecting, and analyzing business requirements for large, multifunctional projects. Performing feasibility studies, translating requirements into an appropriate design. Preparing detailed design, specs and test plans. Identifying conflicting business practices and integration issues, suggesting alternative solutions.
• Assisting with evaluating and implementing application software packages. Anticipating and creating technical options to support IT operations and business objectives.
• Developing business relationships and integrating activities with other IT departments to ensure successful implementation and support of project efforts. Fostering and maintaining good relationships with customers and IT colleagues to meet expected customer service levels. Providing leadership skills within team.
• Providing technical consulting support on projects or system issues.
• Works with users to solve problems with available technology including hardware, software, and peripherals.
• Studies and analyzes system’s needs, trains users on software and hardware, handles troubleshooting, and provides quality assurance review of user systems.
• Acts as a project manager, typically performs time estimates, and regularly reviews status of project.
• Keeps abreast of technological developments and may install new hardware and software for user groups.
• Coordinating enterprise end-user routine adds, moves, and changes.
• Creates Service Level Agreements and transition to normal operations.
• Assist with research and development for new concepts.
• Managing project vendors including project scope and timelines.

Minimum Qualifications

Bachelor's degree in Information Systems or a related field and two (2) years of related experience required. Work experience may NOT substitute for education requirement.

Preferred Skills:

• Ability to manage enterprise and advanced level application upgrades.

• Ability to manage technical aspects and device installations associated with new building rollouts.
• Ability to manage and coordinate multi-unit relocations.
• Experience with mentoring and assisting project managers with project plans and advanced level routine requests.
• Demonstrated expertise in creating concise project reports for executive leadership.
• Experience in developing new processes and procedures documentation.
• Knowledge of clinical organization workflows and processes.
• Experience with managing medium to large deployments of new technology solutions.
• Proven ability to coordinate with cross functional teams to bring project to completion.