Clinical Laboratory Quality Manager

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Closing Date:

03/06/2025

Type of Position:

Management - Operations

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | LPSL Clinical

Department's Website:

Summary of Job Duties:

The Quality Manager (QM) is responsible for a broad range of activities within the Laboratory and Pathology Service Line (LPSL). The QM will work closely with the LPSL Service Line Director, Medical Director, and Administrator to plan, organize, direct, and lead work processes related to quality, compliance, and safety.

Qualifications:

Minimum Qualifications:

• Baccalaureate degree in Medical Laboratory Science, Biology, Chemistry, or other applicable field
• 5 years of experience working in a clinical laboratory as a Medical Laboratory Scientist or equivalent position with a minimum of two (2) years of supervisory experience.
• ASCP (MLS, C, H, etc) or equivalent certification
• Proficient in Microsoft Office (Word and Excel). Knowledge of CAP accreditation requirements and extensive knowledge in laboratory safety standards and best practices.
  
  

Preferred Qualifications:

• Master’s degree in related scientific field
• 3 years of managerial/supervisory experience
• Qualification in Laboratory Safety (ASCP)
  
  

Additional Information:

Requirements:

• This person will have detailed understanding and can skillfully use the techniques of system design, project management, quality improvement, and statistical analysis.
• This support includes a wide array of activities to ensure day-to-day laboratory quality assurance operations are efficient and effective.
• This position is responsible to provide quality data/information as well as analyze quality and safety metrics and facilitate performance improvement activities.
• The QM will ensure timelines are met on projects within the Service Line that include review and analysis of quality and compliance for operational and accreditation standards using formal quality improvement methodology.
• The QM is responsible for ensuring laboratory safety policies and procedures are followed and that the laboratory environment follows mitigation plans to reduce internal and external harms.
• The QM must have the ability to set goals, prioritize competing demands, be an efficient task manager and communicate effectively with all levels of personnel, demonstrate highly effective interpersonal skills by maintaining good working relationships with all sections within LPSL.
• Additionally, the QM must make effective use of organization resources and demonstrate skills as a systems thinker. S/He must have the ability to plan, coordinate and execute with little oversight.
• The QM is required to demonstrate complex problem-solving skills by anticipating, analyzing, interpreting and solving problems in accordance with the mission and goals of LPSL and the broader institution.
• The QM must maintain confidentiality of sensitive patient information.
• The QM performs related responsibilities as required or assigned.
  
  

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

License or Certificate (see special instructions for submission instructions), Proof of Veteran Status, Unofficial/Official Transcript(s)

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Manipulate items with fingers, including keyboarding

Frequent Physical Activity:

Feeling, Grasping, Hearing, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Talking, Walking

Occasional Physical Activity:

Crouching, Kneeling, Lifting, Stooping

Benefits Eligible:

Yes