Emergency Department Front Desk Access Coordinator II

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Closing Date : 02 / 06 / 2025

Type of Position : Job Type : Regular

Work Shift : Shift Vary (United States of America)

Sponsorship Available :

Institution Name : University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

• Health : Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement : Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department : ICE | CORE PA ED-HOD

Department's Website :

Summary of Job Duties :

The ED Front Desk II (Access Coordinator II) will meet, greet, and assist the public, answer telephones, and / or will coordinate appointments, referrals, consults, tests and / or procedures, check-in and registers patients, check-out patients, collect payments, and issue receipts.

Qualifications :

Minimum Qualifications :

High school diploma / GED

Two (2) years of customer service or healthcare experience.

Basic proficiency with computers (preferably MS Office)

Excellent telephone etiquette skills

General knowledge of office machines including printers and scanners

Preferred Qualifications :

Registration experience.

Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire.

Physical Requirements :

Constant Activities : Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking

Frequent Activities : Standing, Walking

Occasional Activities : Crouching, Kneeling, Lifting, Pushing, Pulling

Additional Information :

Responsibilities :

Registration of patients and patient billing.

Verification of insurance coverage and responding appropriately to the requirements of third-party payors.

Assist with hospital admissions and surgery scheduling.

Other duties as assigned.

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

Proof of Veteran Status, Resume

Optional Documents :

Special Instructions to Applicants :

Recruitment Contact Information :

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https : / / uasys.wd5.myworkdayjobs.com / UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements :

This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity :

Frequent Physical Activity :

Occasional Physical Activity :

Benefits Eligible : Yes

Salary : $50,000