What are the responsibilities and job description for the Guest Services Office Assistant position at UAW Black Lake Family Education and Conference Center?
The Guest Services Office Assistant is responsible for providing support to the Education Office while being familiar with all aspects of UAW Black Lake Conference Center events and UAW Black Lake Golf Club.
Job duties include but are not limited to:
*Cashier and balance till
*Receive and respond to incoming telephone calls
*Utilize technology and software to enhance customer communication and efficiency of completing tasks.
*Maintain a functional knowledge of Center's software to take reservations and assist guests.
*Reconcile airline requests and coordinate with travel agent and process payments.
*Update all computers weekly, verify equipment is shutdown properly and restock supplies in classroom.
*Assist with audio-visual.
Position Requirements
Maturity of judgment and behavior.
Ability to communicate with clients, co-workers and other departments with professionalism and respect.
Ability to provide and receive clear directions and respond accordingly.
Must have working knowledge of electronic and communication devices.
Maintains high standards for work areas and appearance.
Working knowledge of Microsoft Word and Excel.
Job Type: Part-time
Pay: $18.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18