What are the responsibilities and job description for the Strategic Account Manager position at UBEO Business Services?
UBEO Business Services is a leading provider of comprehensive business technology solutions and services. Our mission is to simplify complex business processes and offer tailored solutions that optimize quality, reliability, and ease of use. With over 40 locations in 11 states, UBEO helps organizations enhance efficiency, improve operations, and increase security. From digital transformation to high-volume printing and dependable business technology systems, UBEO has the expertise to meet diverse business needs.
This is a full-time hybrid role for a Strategic Account Manager, based in Raleigh, NC, with some work-from-home flexibility. The Strategic Account Manager will be responsible for building and maintaining strong, long-lasting client relationships, and ensuring customer satisfaction for a portfolio of key accounts. Daily tasks include managing client communications, identifying new business opportunities, understanding client needs, developing strategic plans, and coordinating with internal teams to deliver effective solutions.
- Account Management, Client Relationship Management, and Customer Service skills
- Experience in Strategic Planning, Business Development, and Sales
- Strong Communication, Presentation, and Negotiation skills
- Ability to analyze market trends and customer data
- Proven ability to meet or exceed sales targets
- Proficiency in CRM software and Microsoft Office suite
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the technology sector is a plus
- Strong organizational and multitasking abilities
