Global Immigration Program Manager

About the Role

The Uber Global Relocation & Immigration team is looking for a Program Manager to own the Global Immigration program from strategy to execution. In this role, you will be instrumental in setting the strategic direction and ensuring the efficient operations of the global immigration program. This program is key to ensuring Uber remains compliant with global immigration regulations. It supports the hiring process, ensuring foreign nationals can be hired efficiently and ensures a great experience for foreign national employees and stakeholders, shaping the future of GRI at Uber.

The Global Immigration Program Manager will report directly to the Head of Global Relocation & Immigration and will sit on the GRI leadership team alongside the global program managers for Relocation and GRI service delivery. You will partner closely with key global and regional stakeholders across Talent Acquisition and People & Places as well as business leaders and Uber's external immigration vendor.

What You'll Do

• Strategically oversee and manage all facets of Uber's global immigration program, ensuring comprehensive compliance with local immigration regulations and Uber's immigration policies.
• Serve as a key decision-maker on US and global immigration matters, leveraging expert advice and recommendations from immigration vendors to inform strategic initiatives and enhance organisational effectiveness.
• Act as the primary strategic liaison among various service lines, including relocation, mobility tax, and people operations teams, fostering collaboration and optimising service delivery.
• Lead and mentor a team of immigration specialists and on-site team members, promoting a culture of excellence and aligning team efforts with Uber's strategic goals and values.
• Conduct thorough assessments and strategic updates of existing immigration policies, ensuring alignment with Uber's evolving needs,the expectations of its workforce and market trends while maintaining compliance with regulatory requirements.
• Collaborate closely with people operations, HR, and legal teams to identify critical areas for policy enhancement, ensuring that immigration strategies are integrated into broader organisational goals and reflect company values.
• Stay ahead of global immigration trends, policies, and best practices to maintain Uber's competitive edge and compliance.
• Prepare and deliver comprehensive reports to senior management on immigration metrics, compliance status, and policy updates, offering strategic insights to support informed decision-making.
• Lead and manage special projects related to immigration, ensuring alignment with business objectives and timely execution to drive organisational success.
• Oversee the technical integration of systems between vendors and Uber's internal systems, serving as a critical escalation point and liaison to ensure efficient resolution of issues and streamlined processes.
• Establish and maintain an effective relationship with Uber's appointed global immigration vendor. Key responsibilities include:
• Strategy alignment - key initiatives with measurable impact driving continuous improvement
• Monitor KPIs/metrics
• Account management
• Monitor and strategically manage immigration budgets, ensuring financial compliance and optimising resource allocation to effectively support global mobility initiatives.
• Develop and maintain strong working relationships with global Talent Acquisition and People & Places teams to strategically position GRI services as a key enabler to achieving their international talent priorities. Ensure feedback is shared with full GRI leadership team to support the continuous development of the GRI program

Basic Qualifications

• 6 years of experience in US and global immigration, demonstrating a deep understanding of immigration laws and regulations.
• Experience working in-house in a Global Mobility function
• Previous experience as a people manager
• Experience with global processes

Preferred Qualifications

• Proven project management experience, with the ability to lead initiatives from conception through execution, ensuring alignment with strategic goals.
• Strong strategic thinking and decision-making abilities, with a track record of developing and implementing effective immigration strategies.
• Experience in mobility tax and relocation services, with a comprehensive understanding of their interplay with immigration processes.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organisation.
• Experience managing and coaching a high performing team
Passionate about employee/stakeholder success with a track record to prove it

For New York, NY-based roles: The base salary range for this role is USD$137,000 per year - USD$152,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$137,000 per year - USD$152,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.