Global Senior Partner Manager

About the Role

As a Global Senior Partner Manager, you will manage one of our largest global restaurant merchant partners. The global team drives revenue growth, operational excellence, and customer service across regions. You will also work closely with internal partners across Product, Engineering, Marketing, Operations, Legal, Finance, and more to optimize our partnership across mega-regions.

What You'll Do

• Build strong relationships. Lead day-to-day interactions with senior executives and key decision-makers within partner organizations.
• Develop and execute global partnership strategy. Hold internal teams (e.g., regional and cross-functional) and external partners accountable to agreed-upon KPIs and targets.
• Expand product adoption. Communicate the value of our newest products creatively to differentiate our offerings.
• Drive global initiatives. Lead key workstreams in collaboration with regional teams to drive growth, operational improvements, and increased merchant satisfaction at scale.
• Collaborate cross-functionally. Act as the voice of the customer while effectively navigating internal processes alongside Product, Marketing, Operations, Legal, Finance, and other teams.
• Balance big-picture thinking with attention to detail. Stay organized and timely to ensure nothing is missed, while also contributing strategically to the growth of our partnerships.
• Think critically and solve problems creatively. Navigate negotiations, challenging partner conversations, and internal roadblocks with poise and adaptability.
• Bring your analytical A-game. Build business models and conduct analyses with Ops, Data Science, and Finance to uncover trends, generate insights, and measure impact.
• Stay informed. Remain up to date on industry trends and become a true student of our partners' businesses.
  

Basic Qualifications

• Minimum of 6 years full-time professional experience
• Experience in a client-facing role working with large enterprises & Global partnerships
• Sales and partner/account management experience
• Bachelor's Degree or equivalent

Preferred Qualifications

• Experience handling enterprise and executive level partnerships, ideally with global brands
• Experience in food delivery and/or third-party marketplaces at a high-growth tech company
• Experience working in ads sales, marketing, operations, business development or partnerships at a leading restaurant brand
• Experience securing buy-in with executive-level external partners and using data to share insights and consult on core business objectives.
• Ability to build and implement joint business plans, prioritizing initiatives that will drive strategic value for the partnership
• Ability to flex your analytical skills and use data to influence decision makers and quantify opportunities
• Speed, resourcefulness, and go-getter mentality. You are comfortable working in a fast-paced environment, navigating ambiguity, and solving problems quickly
• Excellent listening, communication, negotiation, and organizational skills
Being coachable. Interest in implementing feedback, and dedication to the improvement of your craft and our team's development

For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,500 per year. For Culver City, CA-based roles: The base salary range for this role is USD$118,000 per year - USD$131,500 per year. For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$146,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$146,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.