What are the responsibilities and job description for the Senior UX Researcher - Offers position at Uber?
About The Role
The Uber Eats User Experience Research Team is hiring experienced researchers to help us fulfill our mission of deeply understanding people and context to define the future of Uber Eats. Our Research Team informs and influences the most important product decisions with exceptional insights about people, technology, and services in our current and future world.
In this role, you will shape the product vision of our Ads & Offers pillar, one of Uber Eats' fastest-growing product areas. You will do this by uncovering unique user-centered opportunities that help advertisers and Uber Eats achieve its business goals.
If you're inspired by this mission, unafraid to push your limits, and want to work with sharp, motivated co-workers in a fun environment, we'd love to talk.
What You Will Do
The Uber Eats User Experience Research Team is hiring experienced researchers to help us fulfill our mission of deeply understanding people and context to define the future of Uber Eats. Our Research Team informs and influences the most important product decisions with exceptional insights about people, technology, and services in our current and future world.
In this role, you will shape the product vision of our Ads & Offers pillar, one of Uber Eats' fastest-growing product areas. You will do this by uncovering unique user-centered opportunities that help advertisers and Uber Eats achieve its business goals.
If you're inspired by this mission, unafraid to push your limits, and want to work with sharp, motivated co-workers in a fun environment, we'd love to talk.
What You Will Do
- Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
- Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
- Pioneer research methods when creative methods are necessary
- Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
- Synthesize and communicate research findings to drive understanding and user empathy across the organization
- Use your expertise to teach your quantitative and qualitative methods to other members of this team
- 3 years of professional experience conducting user research
- Master's or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment
- Previous experience in B2B research, building advertising products, and/or advertising/marketing.
- Previous experience working with SMBs and/or Enterprise users
- Previous experience conducting international research and working on products with global impact
- Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research
- Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during various product phases
- Ability to concisely and persuasively communicate research findings
Salary : $180,000 - $200,000
