What are the responsibilities and job description for the Strategic Operations Manager, Grocery and Retail position at Uber?
About The Role
Grocery & Retail is a fast-growing startup within Uber that enables consumers to get just about anything delivered through the Uber Eats app or UberEats.com. The Catalog Operations team is responsible for mirroring on Uber Eats the product choices available to customers in the physical stores of our merchant partners. As a Catalog Operations Manager, you will drive growth by maximizing high quality product selection on the platform. You will have high ownership of your work and will partner cross-functionally with other teams (e.g., Engineering, Sales, Partner Management, Product) to lead high-impact initiatives, troubleshoot day-to-day challenges and make our processes more efficient.
You will succeed in this role if: you thrive when faced with new challenges; you produce your best results in a team environment; you possess an insatiable appetite to learn continuously; and you value ideas over hierarchy.
What You'll Do
Grocery & Retail is a fast-growing startup within Uber that enables consumers to get just about anything delivered through the Uber Eats app or UberEats.com. The Catalog Operations team is responsible for mirroring on Uber Eats the product choices available to customers in the physical stores of our merchant partners. As a Catalog Operations Manager, you will drive growth by maximizing high quality product selection on the platform. You will have high ownership of your work and will partner cross-functionally with other teams (e.g., Engineering, Sales, Partner Management, Product) to lead high-impact initiatives, troubleshoot day-to-day challenges and make our processes more efficient.
You will succeed in this role if: you thrive when faced with new challenges; you produce your best results in a team environment; you possess an insatiable appetite to learn continuously; and you value ideas over hierarchy.
What You'll Do
- Strategy: Identify opportunities to improve our merchant catalogs and improve our processes. Build plans to execute on those opportunities.
- Data analysis: Dive into large, complex datasets to diagnose problems and identify opportunities. Build your own analyses and dashboards to measure your projects' success.
- Experimentation: Design and run experiments to explore new opportunities.
- Stakeholder management: Orchestrate and bring together a wide range of cross-functional stakeholders including Engineering, Product, Sales, and Partner Management while driving accountability to ensure deadlines are met.
- Handle the big picture and the tiny details: Drive and support several key initiatives ongoing work while also keeping an eye on the big picture. Stay organized and be willing to wear many hats and jump in as needed to help the broader team.
- 2 years of professional experience in a related field (analytics, tech, operations)
- SQL and Excel/Google Sheets proficiency
- Bachelor's Degree
- Ability to thrive in a fast-paced and ambiguous environment
- Experience problem-solving and proposing unique solutions to complex issues
- Proven ability to balance multiple critical tasks, stay organized and consistently deliver against hard deadlines
- Strong data skills including more advanced SQL skills and scripting
- Experience working with technical teams
- Experience improving and scaling processes
- Strong collaboration and stakeholder management skills
Salary : $89,000 - $118,000
