Escrow Assistant/Processor

JOB TITLE:       Escrow Processor/Assistant                           

JOB SUMMARY

Our escrow assistant is responsible for pre and post-closing matters. S/He works with lenders, loan officers, and attorneys to acquire, analyze, and organize all necessary documents needed to process the closing. This position works closesly with our escrow officers providing the necessary back up to close real estate transactions.

DUTIES & RESPONSIBILITIES               

• Opens escrows within 24 hours and ensures customers receive copies the same day
• Assists in processing escrows with a high degree of quality, including funding/balancing, figuring, clearing prelims, and signing clients
• Orders all necessary documents to close escrows in a timely manner (i.e., demands, loan documents, and insurance)
• Assists in the clearing of title items as identified on the title commitment
• Maintains records of communication with all partners involved in escrows
• Follows company standards and practices when processing transactions, as well as applicable state laws and guidelines
• Informs escrow officers of any missing items or problems relevant to closing
• Deposits any funds required by buyers and sellers of each escrow within 24 hours of receipt
• May need to use own automobile to deliver or pick items up (Mileage reimbursement available beyond 25 miles one-way)
• Returns all calls, voicemails, and emails in a timely manner
• Performs other duties as assigned by supervisor
• Adheres to company policies and guidelines

QUALIFICATIONS

                EXPERIENCE

o   Minimum one (1) year of experience as an escrow assistant is preferred.

o   Minimum of one (1) years of experience in loan processing is preferred.

EDUCATION

A high school diploma is required.

CERTIFICATIONS, LICENSES, INSURANCE

Notary public status preferred.

KNOWLEDGE

o   Understands escrow standards, title clearance, real estate regulations and guidelines, and document preparation.

o   Comprehends pay off per diems, tax prorations, interest, and the like.

o   Understands lender documents and recordings.

SKILLS

• Adaptable: adapts to new, different, or changing requirements
• Attentive to details
• Business fundamentals: maintains privacy and confidentiality of company information, as well as that of customers and co-workers
• Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
• Dependable and reliable: displays responsible behaviors at work
• Initiative: demonstrates a willingness to work and seeks out new work challenges
• Integrity: treats others with honesty, fairness, and respect
• Mathematics: uses mathematics to solve problems
• Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks
• Problem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutions
• Professional: maintains a professional demeanor at work
• Proficient in English
• Reading: understands written sentences and paragraphs in work-related documents; applies what is learned from written material to work situations
• Respectful: works effectively with those who have diverse backgrounds
• Team player: works effectively with others
• Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers
• Telephone skills, including a pleasant phone voice and etiquette
• Verbal communication: maintains open lines of communication with others
• Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form