What are the responsibilities and job description for the Mail Clerk position at UBIQUITY?
Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Responsibilities:
- Manage the mailroom process and procedures.
- Handle the day to day intake of mail.
- Receive and Sort incoming mail and packages.
- Process outgoing mail by addressing, sealing, stamping, folding, stuffing, and affixing postage.
- Weigh and send specific packages.
- Document the daily workload intake and output.
- Maintain records of postage charges, receipts forms, and other required information.
- Maintain daily, weekly, monthly postage availability. Withdrawals, deposits, and other ancillary information.
- Assist with client follow up.
Requirements:
- High School diploma or equivalent required;
- Excellent verbal and written communication skills;
- Ability to ask probing questions and problem resolution skills;
- Ability to follow up with client requests in a timely manner
- Ability to work in a high volume mail environment.
- Intermediate proficiency with PC navigation.
- Ability to read, write, speak and understand the English language in a business environment;
- Solid Time Management Skills.
- Flexible with schedules and available to work some Saturday shifts when called upon.
- Primary schedule will be Monday – Friday
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.
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