Cellphone and Computer Repair Technician

Job description

Computer and Cellphone Repair Technician

About usuBreakiFix

ABOUT US:

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US.The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!POSITION DETAILS:Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience is desired.Job Title: Electronics Repair TechnicianPay Rate: $11-$15/hour to start (depending on experience) Plus Commission incentives.Job Purpose: Serve customers by providing the best repair solution and experience.for their technology repair needs.

RESPONSIBILITIES:– Diagnose, troubleshoot and repair devices– 1-3 years of Experience in Electronic Repair. Cellphone and computer repair experience is definitely a plus but not required.– Troubleshoot and provide recommendations for problem resolution– Explain complex technical issues to customers in a non-technical, simple to understand manner– Provide repair and replacement estimates to customers– Ability to Multitask– Ensure that all repairs meet or exceed uBreakiFix quality standards– Greet customers in a friendly manner and maintain a positive work environment at all times– Answer phone calls to the store with a professional, courteous and friendly demeanor– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations– Keep track of all devices and inventory while safeguarding all store stock– All candidates are required to pass a Background, Drug Test and have a clear Driving Record– Must have reliable transportation– Must have basic to intermediate computer skills– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair– Maintain the cleanliness and professional appearance of the storeNote: The above statements are a high level overview of job responsibilities and the level of work being performed by the people assigned to this job. Additional responsibilities and skills may be required of personnel and could potentially change over time as the position evolves.UBREAKIFIX is an equal opportunity employer M/F/D/V

BASIC QUALIFICATIONS:- Outstanding customer service skills- Excellent technical, problem solving, and analytical skills- Exceptional organizational skills- Strong written and oral communication skills- Proficient in Microsoft Office- Work well in team environment but able to work well independently- Ability to work flexible hours, including weekends and holidays- High school diploma or GED

PREFERRED QUALIFICATIONS:-

A Certification- Apple Certified Macintosh Technician (ACMT)- Experience repairing electronics, smartphones, PC/MACs, and game consoles- Technical degree or certification in Electronics or Consumer Electronics- Previous experience working at retail electronics store is desired

uBreakiFix provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Contract Pay: $11.00 - $15.00 per hour

PT and FT Internship opportunities are avaialble

Job Types: Part-time, Internship

Pay: $13.00 - $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Commission pay

Experience:

• Microsoft Office: 1 year (Preferred)
• Software troubleshooting: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $11 - $15