What are the responsibilities and job description for the Customer Experience Specialist position at Ubreakifix by Asurion?
Job Title: Front of House Team Member – Sales, Customer Service, and Administration
About us:
At uBreakiFix, we're on a mission to make technology work seamlessly for everyone. We're the go-to destination for all things tech, from smartphone repairs to selling the latest gadgets and accessories. Our team is at the heart of everything we do, and we're looking for a Front of House Team Member who is passionate about technology, loves customer interaction, excels at administrative tasks, and thrives in a fast-paced, dynamic environment.
Position Overview:
As a Front of House Team Member at uBreakiFix, you'll be the first point of contact for our customers. You'll combine your exceptional customer service skills with your tech-savvy mindset to assist customers with their accessory, repair, and home tech needs. In addition, you will handle administrative tasks to ensure the efficient operation of the store. And here's the exciting part – high commissions await those who excel in driving sales and service revenue!
Responsibilities:
Provide Outstanding Customer Service: Greet and assist customers with a warm and friendly attitude, addressing their needs and concerns with professionalism.
Promote Accessories and Services: Educate customers about our wide range of accessories, repair services, and home tech solutions, providing recommendations to enhance their tech experience.
Sales: Drive accessory and service sales by proactively engaging with customers and identifying opportunities to meet their tech-related needs. High commissions are available for top performers!
Administrative Tasks: Handle administrative duties such as managing appointments, maintaining records, and ensuring store operations run smoothly.
Manage Store Operations: Assist in maintaining a clean and organized store, handle customer inquiries, and manage cash register transactions.
Tech Knowledge: Stay up-to-date with the latest tech trends and uBreakiFix offerings to better serve our customers.
Bi-lingual is a huge plus!
Commssion: Can make up to $100 - $1k per week. Depends on how you handle each interraction.
Requirements:
Passion for technology and gadgets.
Exceptional customer service and communication skills.
Sales experience or a willingness to learn.
Strong organizational and administrative skills.
Ability to work in a fast-paced environment.
Team player with a positive attitude.
Benefits:
Competitive salary and high commissions for top sales performers.
Opportunity for growth within the company.
Employee discounts on accessories and services.
Fun and dynamic work environment.
Tech-focused training and development.
Join uBreakiFix and be at the forefront of the tech revolution!
If you're enthusiastic about technology, love helping customers, and want to earn high commissions for your sales achievements, we'd love to hear from you. Apply now to join the uBreakiFix family and help make technology work for everyone!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- Do you have reliable transportation to get to work?
- Can you pass a drug, back ground, and driving screen
Work Location: In person
Salary : $18 - $21
