Cell Phone and Computer Repair Technician

Job Description

Starting pay $14 an hour without experience!

uBreakiFix offers professional repair services for a wide range of electronic devices, including smartphones (iPhone, Samsung, etc.), tablets, computers, and other gadgets.

Tasks and Responsibilities:

• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store
  
  

Basic Qualifications:

• Outstanding customer service skills
• Excellent technical, problem solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in team environment
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
  
  

Preferred Qualifications:

• A Certification
• Apple Certified Macintosh Technician (ACMT)
• Experience repairing electronics, smartphones, PC/MACs, and game consoles
• Technical degree or certification in Electronics or Consumer Electronics
• Previous experience working at retail electronics store
• Must pass Drug, Driving, and Background screenings.
• Must have a valid drivers license.
  
  

Company Description

Newest location in Dothan in the Crunch fitness plaza.

Newest location in Dothan in the Crunch fitness plaza.