What are the responsibilities and job description for the Front Of House Specialist position at uBreakiFix?
At UBREAKIFIX in Deaborn, MI, US, we are seeking a Front of House Specialist to join our team. With an hourly salary range of $16.00 - $18.00, you will be a vital part of our sales, customer service, & operations team, ensuring each visitor receives top-notch care and support. Your role will involve creating a welcoming atmosphere, handling inquiries, and coordinating repairs with our skilled technicians. Join our dynamic and customer-focused environment where you will have the opportunity to showcase your excellent communication skills and passion for helping people. If you are looking to be part of a team that values customer satisfaction and teamwork, this role is perfect for you. Responsibilities :
- Manage customer inquiries and provide accurate information about products and services.
- Coordinate with technicians to ensure timely repair services for customers.
- Maintain cleanliness and organization of the front of house area.
- Process customer payments and handle cash transactions securely.
- Collaborate with the team to uphold company standards for customer service excellence. Qualifications :
- Experience in customer service or related field
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in GSuite (Google Docs) and basic technical skills
- Flexibility to work weekends and evenings as needed Compensation : $16 - $18 hourly
- Manage customer inquiries and provide accurate information about products and services.
- Coordinate with technicians to ensure timely repair services for customers.
- Maintain cleanliness and organization of the front of house area.
- Process customer payments and handle cash transactions securely.
- Collaborate with the team to uphold company standards for customer service excellence.
Salary : $16 - $18
