Van Technician

Van Technician

Are you looking for a dynamic career path with a rapidly growing company? Since 2009, UBREAKIFIX has grown to over 700 stores across the U.S., Canada and Puerto Rico and we’re currently looking for new members to join our team! Are you tech-savvy? Do you enjoy working with smartphones, tablets and/or computer hardware? Come join one of the largest and most reputable electronics repair companies in the US.

Job Description - Van Technician

Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Employee will drive to customers business or home and preform screen repairs on iPhone and Samsung devices. The repairs are not complicated.

Technician Tasks and Responsibilities:

* Diagnose, troubleshoot and repair devices

* Provide recommendations for problem resolution

* Explain complex technical issues to customers in a non-technical, simple to understand manner

* Provide repair and replacement estimates to customers

* Ensure that all repairs meet or exceed uBreakiFix quality standards

* Give customers a flier on our home plus product. If they accept driver earns commission.

* Greet customers in a friendly manner and maintain a positive work environment

* Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

* Keep track of all devices and inventory while safeguarding all store stock

* Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

* Maintain the cleanliness and professional appearance of the van

*Note: *The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

Basic Qualifications - Van Technician
* Outstanding customer service skills
* Excellent technical, problem solving, and analytical skills
* Exceptional organizational skills
* Strong written and oral communication skills
* Proficient in Microsoft Office
* Work well in team environment
* Ability to work flexible hours, including weekends and holidays
* High school diploma or GED
*Preferred Qualifications – Technician*
* Experience repairing electronics, smartphones, PC/MACs, and game consoles
* Technical degree or certification in Electronics or Consumer Electronics
* Previous experience working at retail electronics store
UBREAKIFIX is an equal opportunity employer M/F/D/V
*Drivers License is required

Job Type: Full-Time and Part-Time we are hiring for both

Experience:

* Technical Support: 1 year (Preferred)
* Customer Service: 2 years (Preferred)
Education:
* High school or equivalent (Required)
Work authorization:
* United States (Required)

Additional Compensation:
*Commission
*Store Discounts
Work Location:
*One location
*Multiple locations
This Company Describes Its Culture as:
* Detail-oriented -- quality and precision-focused
* Team-oriented -- cooperative and collaborative
* People-oriented -- supportive and fairness-focused
* Outcome-oriented -- results-focused with strong performance culture
* Aggressive -- competitive and growth-oriented
* Innovative -- innovative and risk-taking
This Job Is:

* A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

* A good job for someone just entering the workforce or returning to the workforce with limited experience and education

* Students

* Open to applicants who do not have a college diploma

* A job for which military experienced candidates are encouraged to apply

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 12 hour shift

Supplemental Pay:

• Commission pay

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: Multiple Locations