Lead Designer - Director

Your role

Are you obsessed with creating elegant and meaningful experiences? Do you want to use your superior research and design skills, and boundless creativity, to help build innovative, user-friendly digital wealth management applications? Do you enjoy interfacing with important internal and external stakeholders to show how digital design enables meaningful and impactful client and advisor journeys? Are you able to leverage design thinking to drive innovative practices?

Reporting into Wealth Management Americas (WMA) Practice Head of Experience Design, this role helps to ensure the success of the organization's digital products.

We're looking for a Lead Designer with these qualities who can :

• work closely with cross-functional design, product, and development team members to improve digital products and journeys iteratively and continuously across all phases of the design process
• drive and influence key stakeholders towards a unified experience that serves client needs and business outcomes
• plan and facilitate workshops across the design process to align the product-vision with the product owner and get all needed requirements of the product including design sprints, storyboarding, and other design thinking methods
• conduct qualitative and quantitative user / client research and surface key insights, implications, and recommendations for experience design
• create actionable personas and journeys informed by user / client research
• synthesize business goals and user / client needs into tangible design solutions
• build, test, and refine prototypes and set a design direction for products, services or journeys
• create specifications for developers and review the implementation
• serve as a voice of human-centered design across the organization
• act as a culture carrier for the digital business while nurturing and developing a mindset of effectively challenging the status quo and helping the organization think differently

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You will be working within the Experience Design & Analytics team supporting the Wealth Management Americas organization. You will work closely with a multi-disciplinary team of strategists, service designers, researchers, visual designers, interaction designers, copywriters, experience analysts, conversion specialists and usability experts. You will partner with our Head of Experience Design & Analytics, Practice Head of Experience Analytics & Optimization, Practice Head of DesignOps & Strategy, and Product Crews and Pods across Wealth Management Americas.

Your expertise

You are :

Diversity helps us grow, together. That's why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions : Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.