Unemployment Insurance Claims/Charge Analyst

About our Company

UC Advantage produces industry-leading unemployment cost-control programs that yield greater returns for employers than in-house claims administration, and at less expense. Unemployment cost control is all we do, which means employers can depend on UC Advantage for a suite of services, systems, and expertise to provide the most cost-effective solutions available.

What you’ll be doing:

• Coordinate with clients to gather all relevant information necessary to respond to an unemployment claim
• Prepare and submit a comprehensive response to the unemployment claim that provides the best chance of a successful outcome
• Field, assess, and respond to requests for additional information from state agencies
• Develop strong partnerships with client contacts and use those relationships to advise on what additional steps or processes they might use to have more successful outcomes
• Analyze unfavorable determinations and inform clients on likelihood of success on appeal
• File appeals to determinations with state agencies and manage the hearing process
• Receive benefit charges from the states and log them into our system
• Monitor charges to ensure they are responded to in a timely fashion

What your background looks like:

• Must be able to handle multiple tasks, take initiative and prioritize multiple work items
• Must remain flexible and be comfortable within a demanding, constantly changing environment
• Must be able to work independently with attention to detail
• Experience in unemployment claims management industry is a plus

· We are looking for a self-motivated individual who is comfortable working in a small, quiet, informal office.

Qualifications and Requirements:

Proficient with Microsoft Office Suite, able to prepare legal and state forms, ability to answer inquiries and explain procedures and/or experience in customer service.

Preferred:

Experience in business administration, marketing, human resources, or related field. Live within 30-miles of the office.

Additional Information

We value our employees and treat them with dignity and respect while providing a supportive work environment. We are proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and enjoy working together.

We offer an excellent compensation package including:

Generous paid time off including 12 paid company holidays, after 90 days, you will be eligible for a comprehensive benefits package including health, dental and optical insurance options, and 401(k)

To Apply:

Please submit your resume and cover letter

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• ICD-10: 1 year (Preferred)

Ability to Commute:

• North Platte, NE 69103 (Required)

Ability to Relocate:

• North Platte, NE 69103: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15