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Director of Operations, Capacity Management

UC San Diego Health
San Diego, CA Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 3/7/2025
Payroll Title:
NURSE SVC MGR 2
Department:
Capacity Management
Hiring Pay Scale
$185,000 - $226,010 / Year
Worksite:
Various
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Variable, 8 hour shifts, Monday - Friday

#133414 Director of Operations, Capacity Management

Filing Deadline: Fri 12/20/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.


Special Selection Applicants: Apply by 12/20/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

The Director of Operations, Capacity Management is responsible for the coordination and management of patient throughput, working with multiple disciplines to facilitate hospital operations and provide project management support and analysis for multiple projects. Independently leads Patient Flow projects and initiatives that require multidisciplinary services ensuring seamless integration. Provides support as needed and requested for clinical nursing standards. Responsible for planning and coordinating yearly program plans. Supports programmatic and infrastructure activities. Serve as point of contact for meeting attendees and/or collaborating institutions. Serves as an integral executive-level position in the development of the capacity management strategic plan for Patient Flow. Participates on system-wide committees as assigned. Performs other related functions as required.

Key Responsibilities:
  • Develops and implements operational processes to ensure quality patient care across multiple units.
  • Participates in the development and implementation of patient care practices which meet internal policy, external regulations, and accepted standards across the continuum of care.
  • Partners with leadership across services (e.g., outpatient, children's, cancer center, etc.) to develop and implement policies and procedures for coordination of care for all patient populations.
  • Represents nursing units within purview, and/or medical center wide on interdisciplinary committees.
  • Addresses a range of patient care topics impacting the medical center and/or health system, such as patient satisfaction levels, quality improvement initiatives, workflow efficiencies and clinical information systems.
  • Provides mentorship/leadership to nurse leaders and team members.
  • Reviews and approves individual leadership/professional development plans, with succession planning needs in mind.
  • Coordinates the resource needs for areas of responsibility, including the review and approval of budgetary recommendations.
  • Prepares and reviews variance analyses of budgeted revenues and expenses.
  • Promotes an environment for collaborative decision making and shared governance across large departments and/or multiple patient care units.
  • Ensures a shared voice in nursing practice and the exchange of ideas to continually improve nursing and patient care outcomes.
  • Responsible for employee recruitment, performance evaluation, progressive discipline and staff development.
  • Instills strong management practices to create a culture of teamwork, collaboration, and timely achievement of goals and objectives.
  • Works with clinical educators and leadership to evaluate core competencies in nursing care for units.
  • Collaborates with IT managers to develop and implement new or improved patient care information systems and coordinates efforts across large and/or multiple units.
  • Collaborates with subordinate management to recommend and maintain adequate staffing levels, Advises senior leaders of administrative and nursing issues, the needs of individual units, and resolution of these matters.
  • Designs and coordinates a patient flow system.
  • Works collaboratively with labor relations on bargaining unit issues and contract negotiations at the local level.
  • Facilitates and oversees resolution of human resources, labor relations, employee safety and risk management issues.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor's Degree in Nursing required, and eight or more years of relevant experience.
  • Registered Nurse (RN) license issued by the state of California.
  • Experience and proven success in hospital operations in a multi-hospital setting, knowledge of appropriate professional standards for the multidisciplinary team.

PREFERRED QUALIFICATIONS

  • Master's Degree in Nursing or relevant area preferred.
  • Progressive leadership experience within capacity management.
  • Directly relevant experience within a large, complex, academic health system.
  • Five or more years of experience involving oversight of capacity management and patient flow across multiple hospitals.
  • Certification in relevant area (e.g. CCRN, CNML)
  • Current UC San Diego Health nurse leader.

SPECIAL CONDITIONS

  • Must pass a background check.
  • Must pass physical, drug screen and TB test.
  • Must be able to work various hours and locations based on business needs.

Pay Transparency Act

Annual Full Pay Range: $163,800 - $331,200 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $78.45 - $158.62

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).



If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.


UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

Salary : $163,800 - $331,200

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