Front Desk Coordinator - 134632

Front Desk Coordinator - 134632

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Job Description

Filing Deadline : Thu 3 / 13 / 2025

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and / or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 03 / 03 / 2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 03 / 13 / 2025. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under general supervision, the Front Desk Coordinator provides essential administrative and clerical support to the UC San Diego Health Eating Disorders Center. This position serves as the first point of contact for patients, providers, and staff, managing all interactions with professionalism and efficiency. The role requires multitasking, problem-solving, and maintaining confidentiality while offering excellent customer service and assisting with various office functions. Key Responsibilities include but are not limited to : Manage patient information in Epic, ensuring data is up-to-date and accurate. Maintain and update clinic databases and provider schedules. Assist in coordinating purchases and monitoring office supplies. Sorting / distributing mail. Process release of information requests. Greet and check in patients, ensuring smooth registration. Serve as the primary point of contact for phone inquiries and patient interactions, addressing questions, providing information, and routing requests appropriately. Manage complex calendars and assist with scheduling meetings. Troubleshoot problems and maintain HIPAA compliance and confidentiality in all aspects of the role, with professionalism and discretion. Coordinate and ensure all patient appointments have necessary authorizations and referrals, collect co-pays and ensure that patient registration information is updated. Scan incoming medical and insurance documents. Perform other duties as assigned to ensure smooth clinic operations.

MINIMUM QUALIFICATIONS

• Two (2) years of experience performing administrative duties in a professional environment or an equivalent combination of education and experience.
• Proficient in the following : Outlook, Teams, Epic, Word, Excel, Power Point
• Superb customer service presence.
• Highly organized, detail oriented, skilled on the phone, problem solving, and conflict resolution.
• Ability to multitask, and to work independently between multiple systems.
• Strong written and communication skills.

PREFERRED QUALIFICATIONS

SPECIAL CONDITIONS

Pay Transparency Act

Annual Full Pay Range : $33,900 - $72,996 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $16.24 - $34.96

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications / Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications / resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online

Payroll Title : BLANK AST 2

Department :

EATING DISORDER CLINIC

Hiring Pay Scale

24.67 - $34.96 / Hour

Worksite : Chancellor Park

Appointment Type : Career

Appointment Percent :

100%

Union : CX Contract

Total Openings : Work Schedule :

Days, 8 hrs / day, Variable

Click Here to

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Front Desk Coordinator - 134632

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San Diego, CA

Posted

2 / 26 / 2025

Job Reference #

134632

context" : "https : / / schema.org","@type" : "JobPosting","datePosted" : "2025-02-26","description" : "

Payroll Title : BLANK AST 2

Department :

EATING DISORDER CLINIC

Hiring Pay Scale

24.67 - $34.96 / Hour

Worksite : Chancellor Park

Appointment Type : Career

Appointment Percent :

100%

Union : CX Contract

Total Openings : Work Schedule :

Days, 8 hrs / day, Variable

134632 Front Desk Coordinator

Filing Deadline : Thu 3 / 13 / 2025

Apply Now

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and / or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 03 / 03 / 2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 03 / 13 / 2025. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under general supervision, the Front Desk Coordinator provides essential administrative and clerical support to the UC San Diego Health Eating Disorders Center. This position serves as the first point of contact for patients, providers, and staff, managing all interactions with professionalism and efficiency. The role requires multitasking, problem-solving, and maintaining confidentiality while offering excellent customer service and assisting with various office functions. Key Responsibilities include but are not limited to : Manage patient information in Epic, ensuring data is up-to-date and accurate. Maintain and update clinic databases and provider schedules. Assist in coordinating purchases and monitoring office supplies. Sorting / distributing mail. Process release of information requests. Greet and check in patients, ensuring smooth registration. Serve as the primary point of contact for phone inquiries and patient interactions, addressing questions, providing information, and routing requests appropriately. Manage complex calendars and assist with scheduling meetings. Troubleshoot problems and maintain HIPAA compliance and confidentiality in all aspects of the role, with professionalism and discretion. Coordinate and ensure all patient appointments have necessary authorizations and referrals, collect co-pays and ensure that patient registration information is updated. Scan incoming medical and insurance documents. Perform other duties as assigned to ensure smooth clinic operations.

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

SPECIAL CONDITIONS

Pay Transparency Act

Annual Full Pay Range : $33,900 - $72,996 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $16.24 - $34.96

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications / Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications / resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. \"Misconduct\" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

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Salary : $33,900 - $72,996