Patient Services Representative - 134038

Patient Services Representative - 134038

Click Here to

Apply Online

Job Description

Filing Deadline : Mon 2 / 10 / 2025

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and / or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 1 / 29 / 25 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 2 / 10 / 25. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, provides front desk support by performing variety of clerical and receptionist duties in support of daily patient services within clinical areas : greets patients, check in and check out procedures. Oversees, coordinates and performs general front office functions, to include, but not limited to : reception, scheduling, and processing of COEM patients. Directs work flow in the front office and provides work direction to other staff working in that area. Oversees cashiering process. Provides front office training and assesses quality assurance of work product in that area.

MINIMUM QUALIFICATIONS

Three (3) years of related experience in a healthcare setting.

Excellent communication skills required.

Skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.

PREFERRED QUALIFICATIONS

• Experience with patient check-in and cash handling.
• Experience updating Registration.
• Able to work between multiple systems during calls.
• Occupational Health experience.
• Workers Compensation experience.
• Epic-Cadence experience.
• Familiar with Lean process.
• Bilingual in Spanish / English.
• Systems - Artera and AWS phone systems.

SPECIAL CONDITIONS

Pay Transparency Act

Annual Full Pay Range : $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications / Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications / resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online

Payroll Title : HOSP BLANK AST 3

Department :

FAC PRAC PRIMARY CARE

Hiring Pay Scale

26.18 - $32.54 / Hour

Worksite : Hillcrest

Appointment Type : Career

Appointment Percent :

100%

Union : EX Contract

Total Openings : Work Schedule :

Days, 8 hour shifts, Monday - Friday

Click Here to

Apply Online

Share this Job

Share This Page

Patient Services Representative - 134038

Share link. Copy this URL

San Diego, CA

Posted

1 / 27 / 2025

Job Reference #

134038

context" : "https : / / schema.org","@type" : "JobPosting","datePosted" : "2025-01-27","description" : "

Payroll Title : HOSP BLANK AST 3

Department :

FAC PRAC PRIMARY CARE

Hiring Pay Scale

26.18 - $32.54 / Hour

Worksite : Hillcrest

Appointment Type : Career

Appointment Percent :

100%

Union : EX Contract

Total Openings : Work Schedule :

Days, 8 hour shifts, Monday - Friday

134038 Patient Services Representative

Filing Deadline : Mon 2 / 10 / 2025

Apply Now

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and / or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 1 / 29 / 25 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 2 / 10 / 25. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, provides front desk support by performing variety of clerical and receptionist duties in support of daily patient services within clinical areas : greets patients, check in and check out procedures. Oversees, coordinates and performs general front office functions, to include, but not limited to : reception, scheduling, and processing of COEM patients. Directs work flow in the front office and provides work direction to other staff working in that area. Oversees cashiering process. Provides front office training and assesses quality assurance of work product in that area.

MINIMUM QUALIFICATIONS

Three (3) years of related experience in a healthcare setting.

Excellent communication skills required.

Skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.

PREFERRED QUALIFICATIONS

SPECIAL CONDITIONS

Pay Transparency Act

Annual Full Pay Range : $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications / Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications / resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. \"Misconduct\" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

employmentType" : "","industry" : "Education","jobLocation" : {"@type" : "Place","address" : {"@type" : "PostalAddress","addressLocality" : "San Diego","addressRegion" : "CA","addressCountry" : "US"},"geo" : {"@type" : "GeoCoordinates","latitude" : "32.7497770000","longitude" : "-117.1686680000"}},"hiringOrganization" : {"@type" : "Organization","name" : "UC San Diego","sameAs" : "https : / / employment.ucsd.edu / ","logo" : "https : / / dy5f5j6i37p1a.cloudfront.net / company / logos / 157272 / original / 94948b01962711ef81cb4cc3297dd288.png"},"baseSalary" : {"@type" : "MonetaryAmount","currency" : "USD","value" : {"@type" : "QuantitativeValue","unitText" : "YEAR","minValue" : "0","maxValue" : "0.00"}},"skills" : "","title" : "Patient Services Representative - 134038","url" : "https : / / employment.ucsd.edu / patient-services-representative-134038 / job / 28823006","identifier" : {"@type" : "PropertyValue","name" : "UC San Diego","value" : "28823006"}}

Salary : $54,664 - $67,944