DT Expert – US Lab Technology and Operations Manager

We are seeking a Digital Technology (DT) Expert for US Lab Technology and Operations. This person will lead and oversee technology initiatives to maintain stable operations of existing US Patient Solutions lab environments and to add additional capabilities and value. This position will be based out of UCB's Boston R&D Hub located in Cambridge, MA. This is an onsite position and not a hybrid role.

Major Responsibilities

⦁ Implement and support all computerized systems associated with US Patient Solutions lab activities, including imaging, high throughput screening systems, and laboratory automation/robotics.

⦁ Collaborate with colleagues in Digital Technology Patient Solutions (DTPS) and Patient Solutions research to identify technology requirements and assess the value potential of specific initiatives.

⦁ Apply understanding of technology in the life sciences research context and insight into technology architecture and delivery models to strengthen and streamline the Patient Solutions lab technology portfolio. This includes proactively surveying the commercial and open-source technology landscape for solutions with potential in the UCB lab context

⦁ Drive projects from strategic planning and set-up to execution and closure. Manage scope, budget, timelines, resources, and stakeholders to successfully deliver complex technology initiatives.

⦁ Ensure appropriate global DT services are deployed in support of new research instrument purchases. Participate in planning, implementation, and ongoing DT support to achieve the value of such devices as they are acquired by research colleagues

⦁ Work closely with the global IT Infrastructure and IT Security teams to ensure that global DT services are maximally available across all UCB US lab sites or define well-documented bespoke approaches for cases where such global services cannot be provided due to specificities of the US lab context

Major Accountabilities

⦁ Technical management of computerized systems supporting wet lab scientific instrumentation in the UCB US scope (Cambridge, Bedford, Durham, Seattle)

⦁ Level 3 support for computerized in labs or closely associated to lab activities

⦁ Coordination of external DT SME’s supporting computerized systems in labs

⦁ IT System Owner (ITSO) of computerized systems supporting lab operations

⦁ Ensure continued (cybersecurity) compliance of computerized systems supporting lab operations

Required Education and Experience

⦁ 10 years of experience in IT in a bio-pharma or Chemistry Enterprise R&D context

⦁ 6 years of experience managing SME’s in a technical support context

⦁ 6 years of Project Management experience

Required Skills and Competencies:

Management and leadership skills

⦁ Strong communication and interpersonal skills

⦁ Demonstrable people management and stakeholder management skills

⦁ Ability to work in a team oriented collaborative environment and to engage in conversations ensuring value identification and prioritization in an opportunity-rich work environment

⦁ Foster effective conversations when faced diverse viewpoints

⦁ Effectively prioritize, plan and execute work, even without close supervision and with the flexibility to adapt to shifting priorities

Business knowledge and technical expertise

⦁ Strong technical affinity in the IT and science domains as well as a broad understanding of Life Sciences and (bio-)pharmaceutical research

⦁ Proven ability to understand and document business processes, with an emphasis on lab workflows across the stages of data acquisition, integration and analysis ⦁ Knowledge of technology architectures as well as understanding of “in-silico” approaches to data generation or analysis

⦁ Understanding of technology lifecycle across the stages of requirements gathering, design, implementation and decommissioning

⦁ Understanding of IT compliance

⦁ Hands-on experience in advanced IT technology project and program management, including end responsibility for all aspects of project delivery

⦁ Manage financial processes such as project budget management, sourcing and coordination of professional service