Business Development Representative Behavioral Health

All the benefits and perks you need for you and your family:

• Benefits from Day One for FT/PT positions

• Paid Time Off from Day One for FT/PT positions

• Student Loan Repayment Program for FT/PT positions

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time Monday-Friday 8:30a-5p

Location: UChicago Medicine AdventHealth Glen Oaks Hospital Behavioral Health, 701 Winthrop Ave, Glendale Heights, IL

The role you’ll contribute:

Business Development Representative is responsible for establishing partnerships and generating referral growth by making effective sales contacts, calls, and presentations. Serves as the agency staff liaison with physicians, facilities, discharge planners and community agencies. Responsible for the overall development and referral growth of assigned territory.

The value you’ll bring to the team:

• Provides direct marketing of assigned area.

• Responsible for the overall development and referral growth of assigned territory, including facilities, physicians, community agencies, hospitals, etc.

• Develops, implements and evaluates quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions.

• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.

• Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and agency to communicate information about new products, programs, and service delivery.

• Meets with patients and families to discuss behavioral health services, individual needs/concerns, and manage expectations.

• Takes the initiative in building relationships within the admissions department and with the appropriate patient care resources staff to assure the establishment of effective communication with referral sources and internal stakeholders.

• Updates and maintains customer and competitor profiles, logs daily call activity, and documents plans for follow up activities with referral sources.

• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners and community agencies; works with various community agencies to facilitate the delivery of appropriate services for potential patients.

• As requested, participates in marketing efforts for the purpose of educating the healthcare community about programs, including physician calls, lunch and learns, health fairs, speaker's bureau, and CEU programs for healthcare providers.

• Prepares monthly tracking reports on referral sources and keeps agency informed of key marketplace changes relating to providers and competitors.

• Understands that teamwork is a crucial part of our business, and is able to work well with colleagues, no matter the circumstances. Using individual skills, cooperates with others, and accepts and provides constructive feedback despite any personal conflicts between individuals involved.

• Utilizes current Agency and/or department specific software to complete assignments. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

• Utilizes marketing collaterals to maintain a presence in the facilities and provides brochures and additional information for dissemination to those with potential for home health needs.

• Educates physicians, facilities, families and patients regarding services, criteria and fosters positive relationships.

• Participates in staff meetings, department meetings, in services and other related activities.

• Attends educational and developmental seminars and meetings, as deemed appropriate.

• Documents and enters relevant information into electronic database system including, accountability logs, profiles, territory management lists, contacts, daily activities and emails; required information to management on a daily basis.

• Performs all other duties as deemed necessary

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.

• Must have excellent oral communication skills.

• Knowledge of Communications and Public Relations procedures.

• Knowledge (intermediate to advanced) of the sales process.

• Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software.

KNOWLEDGE AND EXPERIENCE PREFERRED:

• Problem Solving

• Analytical Thinking

• Exceptional Time Management

• Public Speaking Ability

EDUCATION AND EXPERIENCE REQUIRED:

• Associate's degree in marketing, healthcare, or related field is required.

• Three years marketing experience is required.

EDUCATION AND EXPERIENCE PREFERRED:

• Healthcare and/or behavioral health experience is preferred.

• Bachelor's degree preferred.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• Maintain a current, valid Illinois Driver's License in good standing with a safe driving record and a reliable vehicle

• Maintain valid personal automobile insurance

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Research

Organization: UChicago Medicine AdventHealth Great Lakes

Schedule: Full-time

Shift: 1 - Day

Req ID: 24044814

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.