What are the responsibilities and job description for the Practice Manager - Orthopaedics, Full-Time, Days position at UChicago Medicine?
Job Description
Be a part of a world-class academic healthcare system, UChicago Medicine Care Network, as a Practice Manager for our Orthopaedic clinics. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The University of Chicago Department of Orthopaedic Surgery and Rehabilitation Medicine provides innovative surgical care and advanced training for tomorrow’s surgical leaders. We are committed to not only meeting but exceeding the patient experience.
The Practice Manager will be primarily responsible for direct onsite management of the daily operations of a community-based physician practice. The Practice Manager partners with key leaders across UCM Care Network and UCM in decision making and ensures a bidirectional flow of information The Practice Manager promotes excellence in all areas of ambulatory operations and serves as the champion for continued process improvement work. The Practice Manager will focus on the patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and oversees the budget, billing and related revenue cycle services.
Essential Job Functions
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities .
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .
Be a part of a world-class academic healthcare system, UChicago Medicine Care Network, as a Practice Manager for our Orthopaedic clinics. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The University of Chicago Department of Orthopaedic Surgery and Rehabilitation Medicine provides innovative surgical care and advanced training for tomorrow’s surgical leaders. We are committed to not only meeting but exceeding the patient experience.
The Practice Manager will be primarily responsible for direct onsite management of the daily operations of a community-based physician practice. The Practice Manager partners with key leaders across UCM Care Network and UCM in decision making and ensures a bidirectional flow of information The Practice Manager promotes excellence in all areas of ambulatory operations and serves as the champion for continued process improvement work. The Practice Manager will focus on the patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and oversees the budget, billing and related revenue cycle services.
Essential Job Functions
- Day to day management of practice operations. Including: Establishes staff schedule and daily assignments.
- Responsible for time and attendance and monitoring overtime.
- Oversight of practice specific issues with IS, facilities, EVS, supplies, etc.
- Ensures practice compliance with regulatory agencies (i.e. JCAHO, IDPH, CAP/CLIA).
- Collaborates with providers and staff to ensure efficient patient throughput. Actively monitors performance metrics and daily reports to make real time adjustments. Ensures patients and family’s needs are met.
- Participates in service recovery at the point of issue.
- Ensures necessary follow-up.
- Responsible for performance management and performance evaluations for all employees.
- Monitors the operating budget for labor and non-labor expenses.
- Oversees charge entry, denials, disputes and billholds.
- Performs other duties as assigned.
- Bachelor’s degree in related field
- 5 years of experience in healthcare and customer service, ideally overseeing an ambulatory practice framework.
- Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs.
- Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment.
- Exceptional talent in the selection and mentoring of a high-quality team.
- Proven ability to use data to drive performance improvement.
- Strong written and verbal communication skills
- Master’s degree
- Job Type/FTE: Full-time
- Shift: Days
- Work Location: Onsite - Office based in Calumet City and team management in other Care Network clinics
- Unit/Department: Orthopaedics
- CBA Code: Non-Union
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities .
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .
