What are the responsibilities and job description for the Helpdesk Reception Assistant position at UCLA?
Luskin IT is seeking an incumbent to assist the department with a variety of helpdesk reception and light administrative work. This position will involve a variety of administrative tasks and duties. This position provides exposure to graduate teaching users, basic classroom technology, and basic helpdesk tasks as well as the opportunity to work with a team of experienced IT administrators. Luskin IT is committed to providing a supportive and inclusive work environment and encourages applications from diverse backgrounds to apply.
Salary & Compensation
- UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- Familiar with common office software applications (MS Office, Zoom, Google Workspace, etc). (Required)
- Ability to use common knowledge and basic IT concepts to understand support customer requests and to assist with basic needs or escalate. (Preferred)
- Reliable and customer service oriented. (Required)
- Strong demonstrated problem-solving skills (quick learner). Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
- Able to support an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
- Thinks creatively and is able to work in a fast-paced environment. (Required)
- Ability to follow instructions and adhere to standard procedures. (Required)
Education, Licenses, Certifications & Personal Affiliations
- High School Diploma or Equivalent Experiences (Preferred)
Special Conditions for Employment
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
- COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
Schedule
8am-2pm ; 12pm-6pm
Union/Policy Covered
CX-Clerical & Allied Services
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_3887
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Campus Requisition #:
7087
UC Payroll Title:
BLANK AST 2
Department:
DEAN'S OFFICE, SPA
Appointment Type:
4 - Staff Limited
- Full Salary Range:
USD $16.86/Hr. - USD $29.89/Hr.
Onsite | Remote | Hybrid Type:
Fully Onsite
Department Location:
337 Charles E Young Dr E School of Public Policy and So
Full or Part Time:
Full Time
Salary : $17 - $30
