What are the responsibilities and job description for the Family Support Advocate position at UCP of Western Massachusetts, Inc.?
Family Support Advocate - willing to train
Job Type & Schedule: Various options available to meet your needs
Job Type & Schedule: Various options available to meet your needs
Location: Palmer, MA 01009
Family Support Advocate Responsibilities
Are you looking for rewarding work with adults and children with different abilities in the community? UCP, a growing human services agency, works with people with different abilities and their families throughout western Massachusetts in their homes and in the community. As a Family Support Advocate, you will work with individuals in Family Support programming and provide emotional support, guidance and resources to help individuals overcome challenges and achieve their goals. This includes assistance with social networking, recreational activities, community safety, health care issues, and physical and behavioral challenges. Some afternoon and evening hours are required.
Family Support Advocate Responsibilities
- Provide emotional support and guidance to families in need
- Assist families in accessing resources and services
- Advocate for families and children in the community
- Develop and maintain relationships with community organizations and service providers
- Provide education and training to families on a variety of topics, including parenting, communication, and conflict resolution
- Assist families in developing and achieving goals
- Maintain accurate and up-to-date records of all interactions with families
Family Support Advocate Requirements
- At least 18 years old with High School Diploma or equivalent
- Life or work experience with individuals with developmental or intellectual disabilities and experience working with families and children preferred but willing to train the right person
- Comfortable with computer applications for case notes, email communications, Microsoft 365/Teams, etc.
- Ability to maintain confidentiality and handle sensitive information
- Be able to handle emergency situations
- Have certification in CPR/First Aid or ability to be certified
- Valid driver’s license, safe driving record, availability of private vehicle, up-to-date car insurance
- CORI, SORI, DPPC and National Fingerprint Check
Family Support Advocate Benefits
- Employee sign on bonus program
- Earn two weeks vacation in first year of employment, three week rate after first year
- Three personal days per year
- Earn up to seven sick days per year
- 403(b) retirement program with company match after one year (1000 hours requirement)
- Mileage reimbursement
- Tuition remission program
- Employee referral program and more!
About Us:
As part of the UCP affiliate network, UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. UCP has offices in western Massachusetts and is COA accredited. UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, and we are seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more at http://ucpwma.org
As part of the UCP affiliate network, UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. UCP has offices in western Massachusetts and is COA accredited. UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, and we are seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more at http://ucpwma.org
